Location, clean, quiet

Quiet and clean

Food was expensive

The size of the room was nice Check out super easy

The room wasn’t as clean as a should be No clean towels at the pool also furniture at the pool was dirty Check in time could be earlier

The bed was comfortable. There were enough pillows for all guests. The AC worked great.

It seemed very outdated. Had trouble with checking in, purchased my stay days before I arrived & there was issues with confirmation of payment. Instead of the hotel employee calling to confirm, they wanted to charge me & then talk with booking.com about refunding me.

Great room, great service and great value

Perfect spot for truck parking .. but need more space ..

N/a

The restaurant was not worthy of being called a restaurant. The food was horrible. The parking fee was egregious.

Shopping and dining real close by

Room layout was a lil weird

Great clean family friendly 😀

No complaints

I liked the location the lobby was beautiful

The person who checked my daughter and myself in, he did kindly reverse an accidental 2nd reservation that was made, but was talking about (what I assumed to be) prior guests in a negative way, I felt he was a bit condescending to me when he said that there were two entrances one of them was quite tricky so I could always just come through the lobby, as if his confidence in my comprehensive abilities may be one of my shortcomings.

I didn’t like that there was a surprise $10 parking fee

Shower has everything I needed,room was very clean,beds were very comfy, we used the gym, is open24/7 everything was good overall

THE ELEVATORS!!!!! so noisy sometimes feels like its gonna get stuck and a single bottle of water $7 !!!!!! luckily walmart is very close so we get a 40 pack for that same price

It was good

Nothing

How close it is to Magic Mountain

The bathroom was a nightmare. The door to get into the bathroom was sticking - you had to pull like hell to get into the bathroom & hit the door with your shoulder to get out. The tile in the shower had a large rough edged crack in the wall & a big chip in the enamel on the tub. I showed the front desk picture of damage. The cold water faucet on the sink was extremely hard to turn. This was reported at the desk the first night of a 2 day stay & was told they would send someone to look at it the next day. There was no offer to move us to another room. They only do housekeeping including changing your towels on Monday & Wednesday and we were there Thursday night & Friday night both nights getting in after 10. When I complained about this on check out I was handed a little card explaining the housekeeping policy & they said you could have called the desk. I was told on check out the couldn’t discount my room because I booked through a third party but the would comp me anything I wanted from the store. Are you freaking kidding me??!! I told them I’ll take your comps but I’m still filing a complaint with corporate - this is unacceptable. I told them room 169 should not be rented to anyone without undergoing a complete renovation.

Serena was superb and with very warm welcoming spirit .

Nothing

Wonderful

Everything