Staff enjoyed staying at your home. Would definitely stay again

Pleasant stay in historic home. The neighborhood was quiet. It’s also close to shops, attractions, and downtown.

This home was very nice size & accommodating for our family's stay & is located in a relatively quiet neighborhood near downtown Montgomery, AL. The home was very clean, had comfortable beds, clean linens, bath soap, shampoo, conditioner, laundry detergent & etc! The host was was very responsive & polite. I will definitely stay again & would recommend Patriot Family Homes for future bookings.

Good

Clean, easy checkin, good communication. Would rent again.

Nice property, clean, kitchen a bit dated, beds were excellent. Convenient location for our group of 4 golfers.

Upon arrival the house looked great. After we pulled in we were greeted by the housekeeper who was waiting for the police to arrive to report a robbery that happened on the property. Not the best thing to be greeted by at the home you’ll be spending the next four nights at. The woman outside introduces us to a stray cat that she says lives outside and she feeds so he hangs around there. I love animals but this cat had a huge infected gash with white puss on the side of his head which he proceeded to rub on my legs. After opening the door the house reeked of cat pee and a mold-like smell. It was awful, we instantly were like “how are we going to stay here for four days?!” The person I was traveling with is also immune deficient and this was just totally not an acceptable atmosphere for her to stay in right off the bat. There was also another odor coming from the kitchen so we started looking around and we opened the microwave and there was a bag of old McDonald’s with food in it and it was absolutely disgusting and had the worst odor. The kitchen wasn’t properly cleaned either. It just looked like someone tried to wipe it down very fast. We noticed the house on the inside is much more run down than in the photos. The photos on the website are very misleading, they must be very old or just had a really great photographer. The surfaces in the bedrooms were NOT wiped down, there was dust EVERYWHERE and hair. The doors were rusting and some had literally gaps that were completely open to the outside elements. It was also creating heat inside the house from the outside hot air. One of the couches had stains all over it… very “questionable” stains if you know what I mean. One of the rooms smelled really bad of mold and upon inspection we noticed the closet had a disgusting black looking substance that I’m assuming was mold. There were cracks in the ceiling, the house just looks like it’s falling apart. I don’t think they are taking care of it clearly. We called and explained that we would not be staying there and why, along with photos, to try and get at least ANY of the 1,000 we spent on this place. And their response was “we talked to the housekeeper and she says it’s fine so we will not give you any money back”. We only booked this 2 days prior, because we were fleeing hurricane Ian. They had no compassion. The cat also ran inside as we were leaving so I guess that explains the cat urine smell.

House was very spacious and had a unique layout. Area was close to downtown. Had a play area in the back yard for kids and a ping pong table for the older ones. The house comes with a cat who is very friendly and will run in at every opportunity. Overall great stay just not a real good area or safe area overall.