The newness of the room and access by a lift👍. We’ve had stairs on our long trip so the lift was welcome. The bar and restaurant outstanding. They have a fantastic chef in their restaurant and highly recommend having a meal there. All staff welcoming and helpful.

Shower floor in ensuite prone to flooding as tiler didn’t level the floor correctly. Recommend using the overhead shower rose. Otherwise all great.

Excellent stay. Very friendly staff. Comfortable room.

The new rooms were lovely

Very noisey due to construction which I wasn’t made aware of I was waiting to check in for over 30minutes as their was no one at the front desk

The location is easily accessible by car. The beds were comfortable. The night manager was really nice and helpful as we had some problems with our room.

The center of the city is quite far away, half an hour by city bus. The toiletries and towels were prepared just for two people even though we had a booking for three in a room with three beds. The shower in our room was broken. The night manager nicely and efficiently solved the problem and moved us to another room. Sadly, the only option was a room with two beds and an additional folding bed which was clearly not that comfortable. The staff was polite but cold, we would expect at least an apology for the inconvenience we encountered. The night manager is the bright exception, of course.

Good choices

Beautifully renovated rooms. Lovely amenities.

The location is great and lovely for walks and near the city

Hotel being renovated which cant be helped , but breakfast has gone down hill from our last visit , we bisit regularly,, bar food could be much nicer

Staff were very friendly and helpful. Food was great. A few teething problems in the hotel rooms (air con not working) but the new rooms are so fab it didnt matter. Staff also couldnt have been more helpful and dropped up a fan. A great stay and will be back