If you want a quiet getaway it's ideal. The hotel has good evening entertainment.

It was fantastic!

We liked location, its close to beach but hotel is well oriented, so wind from beach do not disturb you when near the pool. Breakfasts were very good, dinners aswell, but for someone who do not eat seafood or mushrooms it was sometimes very difficult. Also there are no signs that meal contains mushrooms (alergen). All staff was very kind and professional. Rooms are clean and well equipmed.

Our room was very small, literally we cant use wardrobe because access was blocked by other furniture, same for safe. Air conditioning was older one and did not respond well. It felt like it has only one temperature and we can control only fan power. There is no active ventilation in bathroom, so my girlfriend sometimes had to suffer.

Breakfast, great selection. Fresh bread and fruit was great.

Would have liked a rubber mat in the bathroom as l have mobility issues and found it very difficult when exiting the shower. The pool loungers were too low for me too. Otherwise, staff were very obliging and helpful.

A very restful and peaceful 5 days here We had no need to leave the hotel other than for a stroll along the beach The village had a few local shops beside the hotel but no nightlife in the area We were half board and very happy with the food, which was plentiful and mostly of good quality No problem getting sun loungers around the pool

Only one night there was entertainment,a band playing, in the hotel so most nights we were 'early to bed'

Perfect for people with allergies!! The staff is very good! It was quiet.

My husband got food poison once from the dinner. The swimming pool water was too cold.

All was OK - clean, nice staff, good food, location is OK, no noise from the road etc...

The only pb was the noise from the buiding itself = when your neighbour is watching the TV, you hear it !

Very comfortable Good varied choices Good temperature comfortable beds

Nothing was lacking and there was plenty of hot water for a great shower. Easy access to the beach and restaurants.

The facilities, the location, the pool, the gym, great staff.

I would have lighter/healthier food options not only catering to the German market.

cleanliness

in a built up area

We were a little hesitant when booking half board, but we needn't have worried. Food, staff, room and position all perfect.

Nothing.

comfortable beds.

Staff were excellent, helped me with a range of questions throughout my stay. The breakfast was also great.

Great breakfast- good variety and quality. General grounds/restaurant/reception areas nice. Staff friendly and accommodating.

Rooms are a little tired, could use a renovation.

Rooms are ok. big variety of food for breakfast and dinner. very friendly staff.

bed mattresses are very hard. Pool and Spa area could be cleaned more thoroughly. More vegan and vegetarian options would be nice.

Great hotel in Canyamel - really close to the beach and better value for money than some of the more expensive beachfront hotels. Really big breakfast selection, huge pool area with loungers, complimentary pool/beach towels, great bar and really friendly staff. We stayed here for a wedding and really enjoyed our time.

Air conditioning wasn't the greatest - but I think Spain have new rules which means it can't go below 25 degrees. It was close to 40 degrees Celsius when we were there, so would have preferred the A/C to be colder!

Nice pool and breakfast. Nice but small hotelrooms.

We had half board and did not find the dinner- buffet to liking. Not that tasty and many nice options for our like (we are Scandinavians and maybe hade a different likes than most of the other guests who were from Germany). We choose to not go to the dinner buffet all days. To our surprise not many of the staff spoke English! Even the receptionists did not speak good English and some of the waiters didn't speak English at all- was even a problem to order a beer the first dinner.. Only German or Spanish.. We first had booked the hotel but got a call a few days before our stay that they had technical problems with some of the hotel rooms and asked if we could stay at the apartment hotel 5 min walk away instead. We agreed. The apartment was nice but the air-conditioning did not work properly so we had two uncomfortable nights. After the first night we asked to change to the hotel/apartment. No hotel rooms were available and all the apartments had old air conditioning and did not cool down to less than 27 degrees. The staff was helpful however and tried to help us after the second night they had an hotel room for us and we changed to the hotel which had a working air-conditioning. So the rest of the stay was better.

Food (buffet) rather poor. Service staff very friendly. Reception only average