Enjoyed our time here

Great location, peaceful setting, very helpful management team!

Your communication process is horrible. Why? You send out redundant information at every point when you want to communicate. You MUST send out just the communication that is appropriate for the time. I spent way too much of my vacation sifting through redundant messages to get to the bottom to see what I really needed. And all these messages had the same title. Also I had to scroll through the insurance sale (which I did not buy and it was too late anyway) and preliminary booking info OVER AND OVER AND OVER. REALLY REALLY IRRITATING. I spent way too much of my vacation time trying just to find the checkout rules, which were at the bottom of the message I found that had them. Regarding the property; it suited us well. It was very well equipped and clean. I recommend that you put blackout shades on the downstairs bedroom because it is right next to the parking area, so the lights from the parking area made it difficult for the guests in that room to sleep. Also, we tried to turn the temperature down at night, but the thermostat just kept popping back up to 72 in the bedroom with the king bed. The entry code you gave us via booking did not work. The maintenance staff was really great. They were very responsive to our questions and fixed the entry code. The maintenance person just happened to be in the parking area when I was trying to use the code. I would not have thought to download the maintenance number ahead of time. So it could have been hard to get in to the unit. We enjoyed your pool and hot tubs. Very well maintained. We wished that 10:00 pm would be the closing time in the summer. I wish you had a way to download sections of the house guide. I don't want to download a complete pdf when all I need is the arrival instructions. So while you provide good information, it's hard to zero in on the limited amount you need at any one point in time unless you go online. LAST, You charge $464 in maintenance fees. I should not have to do ANYTHING prior to checkout. Your cleaning staff can run the dishwasher, clean the dishes, take out "excess" trash, whatever that means.

Your communication process is horrible. Why? You send out redundant information at every point when you want to communicate. You MUST send out just the communication that is appropriate for the time. I spent way too much of my vacation sifting through redundant messages to get to the bottom to see what I really needed. And all these messages had the same title. Also I had to scroll through the insurance sale (which I did not buy and it was too late anyway) and preliminary booking info OVER AND OVER AND OVER. REALLY REALLY IRRITATING. I spent way too much of my vacation time trying just to find the checkout rules, which were at the bottom of the message I found that had them. Regarding the property; it suited us well. It was very well equipped and clean. I recommend that you put blackout shades on the downstairs bedroom because it is right next to the parking area, so the lights from the parking area made it difficult for the guests in that room to sleep. Also, we tried to turn the temperature down at night, but the thermostat just kept popping back up to 72 in the bedroom with the king bed. The entry code you gave us via booking did not work. The maintenance staff was really great. They were very responsive to our questions and fixed the entry code. The maintenance person just happened to be in the parking area when I was trying to use the code. I would not have thought to download the maintenance number ahead of time. So it could have been hard to get in to the unit. We enjoyed your pool and hot tubs. Very well maintained. We wished that 10:00 pm would be the closing time in the summer. I wish you had a way to download sections of the house guide. I don't want to download a complete pdf when all I need is the arrival instructions. So while you provide good information, it's hard to zero in on the limited amount you need at any one point in time unless you go online. LAST, You charge $464 in maintenance fees. I should not have to do ANYTHING prior to checkout. Your cleaning staff can run the dishwasher, clean the dishes, take out "excess" trash, whatever that means.

Your communication process is horrible. Why? You send out redundant information at every point when you want to communicate. You MUST send out just the communication that is appropriate for the time. I spent way too much of my vacation sifting through redundant messages to get to the bottom to see what I really needed. And all these messages had the same title. Also I had to scroll through the insurance sale (which I did not buy and it was too late anyway) and preliminary booking info OVER AND OVER AND OVER. REALLY REALLY IRRITATING. I spent way too much of my vacation time trying just to find the checkout rules, which were at the bottom of the message I found that had them. Regarding the property; it suited us well. It was very well equipped and clean. I recommend that you put blackout shades on the downstairs bedroom because it is right next to the parking area, so the lights from the parking area made it difficult for the guests in that room to sleep. Also, we tried to turn the temperature down at night, but the thermostat just kept popping back up to 72 in the bedroom with the king bed. The entry code you gave us via booking did not work. The maintenance staff was really great. They were very responsive to our questions and fixed the entry code. The maintenance person just happened to be in the parking area when I was trying to use the code. I would not have thought to download the maintenance number ahead of time. So it could have been hard to get in to the unit. We enjoyed your pool and hot tubs. Very well maintained. We wished that 10:00 pm would be the closing time in the summer. I wish you had a way to download sections of the house guide. I don't want to download a complete pdf when all I need is the arrival instructions. So while you provide good information, it's hard to zero in on the limited amount you need at any one point in time unless you go online. LAST, You charge $464 in maintenance fees. I should not have to do ANYTHING prior to checkout. Your cleaning staff can run the dishwasher, clean the dishes, take out "excess" trash, whatever that means.

Condo is as advertised. Proximity to the slope can’t be beat. Parking is available for one car directly outside the unit, with additional parking available via registration with the town of Snowmass across the street. The pool and hot tubs are mere steps outside the unit. Overall we had a lovely time and would stay here again.

Condo is as advertised. Proximity to the slope can’t be beat. Parking is available for one car directly outside the unit, with additional parking available via registration with the town of Snowmass across the street. The pool and hot tubs are mere steps outside the unit. Overall we had a lovely time and would stay here again.

Proximity to the village was great, easy walk. Hot tub access was easy (it was cold one day, but they fixed it rapidly). One set of sheet had a brown stain on it, but otherwise the condo was clean. It would have been nice to have a few extra covers as our room was cold and there was only 1 thin blanket available. Kitchen was very spacious and access to skiing very easy out the back walk.

The condo was perfect for our family. We each had our own sleeping area that was equipped with clean, comfortable bedding and bathroom facilities. We loved the main living area and especially the large dining room table that accommodated all of us to share meals, drinks, and play games that were left available. It was well located with easy access to the base lodge and Village mall.

The condo was perfect for our family. We each had our own sleeping area that was equipped with clean, comfortable bedding and bathroom facilities. We loved the main living area and especially the large dining room table that accommodated all of us to share meals, drinks, and play games that were left available. It was well located with easy access to the base lodge and Village mall.

We enjoyed staying here.

We enjoyed staying here.

Itrip was very easy to deal with. The condo was the same as pictured. Easy access to everything in snowmass. Itrip even notified us of I 70 closure due to mud slide and provided alternate routes. Would use them again and save money by extra fees that Airbnb or VRBO tack on.

Great place to stay! We had my family of 4 as well as my sister in law’s family of 4 and there was plenty of room. Walked to the mall as well as base camp. The Thursday concert was right unaided our door as well as the pool and hot tub. Highly recommended.

Our stay was great. There was plenty of space for everyone, and enough distance that I could work remotely downstairs while other members of the party were attending to toddlers/babies upstairs. The pool was wonderful, we spent a lot of timing teaching our 3 yo niece how to swim and just playing. The kitchen had all the pots, pans implements we needed and theres a grill outside. There is a grocery store and restaurants near by, a starbucks just up the hill for morning coffee and plenty of fun attractions at the Snowmass village for the kids. We also were able to get in a bunch of bike rides since the lift serve bike park and area trails are amazing. Highly recommend Deadline and the Rim trail for any mountain bikers. Overall: great stay, friendly folks in the office, and convenient to all kinds of great stuff. 10/10 would stay again!

Our stay was great. There was plenty of space for everyone, and enough distance that I could work remotely downstairs while other members of the party were attending to toddlers/babies upstairs. The pool was wonderful, we spent a lot of timing teaching our 3 yo niece how to swim and just playing. The kitchen had all the pots, pans implements we needed and theres a grill outside. There is a grocery store and restaurants near by, a starbucks just up the hill for morning coffee and plenty of fun attractions at the Snowmass village for the kids. We also were able to get in a bunch of bike rides since the lift serve bike park and area trails are amazing. Highly recommend Deadline and the Rim trail for any mountain bikers. Overall: great stay, friendly folks in the office, and convenient to all kinds of great stuff. 10/10 would stay again!

Loved the property and the access to the village. Great accommodations!