Everything was perfect, the service + the food, the room -ALL PERFECT

EVERITHING WAS GOOD, There was nothing missing

staff is very friendly

Hotel is soooo tired and rusty. Really not a nice site. TV almost on end of bed not on wall. Nice balcony but you can see all the rusting and non maintenance

Large room with an excellent mattress. The breakfast was tasty with a large selection of different options. The traditional "Mpougatsa" was much appreciated. The free use of the indoor swimming pool was a plus, as was the free parking.

The staff seemed courteous but often overwhelmed and in lack of patience when treating certain guests. The room was recently renovated, but to a cheap standard. Certainly not to the detail and class expected for a 5* hotel which was somewhat disappointing. It gave the feeling of an old gem that has fallen out of grade, down to a (good) 4* standard. Hence why the price-tag is in fact towards the expectations for the latter standard. I note that given the connection to the casino, the hotel seems to attract certain types of "characters". The breakfast was worth its price only when included in the room price and not the price at the door (22 euro).

The place and the room that had sea view

The giant cockroach that scared my wife. When I called the reception they just asked me if I want a cleaning service. The thing is that it was after midnight and we wanted to sleep. The hotel never apologised officially.

swimming pool outside area

The breakfast was excellent