Pretty good stay experience. Good n nice staff. Great view. Prefect location

indoor swimming pool

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This is a very brand new hotel, just opening on June 2021. It's the tallest building around in that area with an amazing city view from your room. Personally, I really like this hotel's design, it really shows the unique design of Indigo style with local culture vibes. The staff is super friendly and has been very helpful for guests who first time visit this city. Especially, thank you to Yolanda from reception and Lobby manager Peter. The location is very convenient and connects to a big shopping mall. After all, I will fully recommend it to every traveler who made it to Suzhou city.

It's a very new hotel, and there have a few things that need to improve. 1. Restaurant & Bar area the AC too strong. During the winter season, it will better control the suitable temperature for guests. 2. Sauna isn't running well. During my visit, the steam room is out of service, a kind of disappointment. The dry sauna room door got a gap, cold air keep into the sauna room and the temperature isn't going high inside, so they should fix the door. 3. Swimming pool there got the hot Jacuzzi pool area, it's too small and not deep enough, and not working well. 4. This is an international hotel and can't use the Visa or Master card for your payment, very disappointing.

The reception is nice (Thanks Amanda Tan though so long waiting didn’t her fault)and room is new and clean. The breakfast is better and my daughter likes it very much.After all, this hotel just opened this year.

Thouh the reception (Thanks Amanda Tan)helped to push,mybe there have not enough cleaners and the gusset have to wait more time to get room after checked in.