The location is great closer to the Space Needle.

I didn’t show up for the reservation. I tried rescheduling my new year reservation for which I paid over $500 two weeks advance and declined. That’s a total rip off. This is not how to treat loyal customers. Happy New Year!

Didn't do breakfast but coffee options good.

If hotel would give access to rooftop bar on special occasions, i.e.New Years. Need some privilegesPrfe for paying the price to stay at this hotel.

The property was nice, perhaps a heads up and parking options would be nice when booking the hotel room. I had no idea there was a valet. We walked all the way from the parking garage with out luggage.

There is one particular woman there that doesn’t seem interested in her job. She alternates between the top floor and podium of the altitude sky lounge. When upstairs, we wanted the check so we can leave, but when we asked her how we pay as she walked by, she answered “ittl be with your waiter” without stopping to tell us (she just kept walking without looking at us). Instead she continued to do something else as if we didn’t matter. The next day, this same woman was working the podium and didn’t even bother to look up from her cell phone as we entered the hotel. I didn’t catch her name, but it was a shorter woman with straight hair, and a constant unamused facial expression.

Cafe Landro in the lobby.

I couldn’t leave my bags overnight. Kettle should be provided in each room.

Kettle should be provided in each room.

Excellent location. We did the skyline view and it was worth every penny! Friendly staff, beautiful rooftop bar, very modern chic decor and very clean and new hotel. I really liked the glass cups in the room/ shower style and refrigerator. Loved our anniversary gift and card from the hotel!!!! My absolute favorite hotel stays so far

What is not to like? Very well kind and well trained staff.

The location and contemporary upscale style and walking distance to many restaurants

The king size bed didn’t seem to be a true king sized bed

Das Hotel war sehr gut gelegen und das Personal freundlich, die Zimmer sehr sauber.

Wir haben unser Kuscheltier, einen weißen Teddybär unsere kleinen Tochter, im Zimmer am Tag der Abreise vergessen. Nachdem wir dies bemerkt haben, haben wir sofort beim Hotel 2 Stunden später angerufen. Wir haben den Hinweis erhalten, wir sollten uns in einem Internet Portal für Lost Items anmelden. Leider haben wir bis heute nichts von dem Teddybär unserer Tochter gehört oder gesehen. Es hat sich niemand bemüht im Zimmer nachzusehen, mir der Verweis auf das Internetportal. Darüber sind wir untröstlich.

Location was decent to walk to major attractions, but there are plenty of hotels with a great location, I would choose another one.

Absolutely not worth the value. We couldn’t have our shades open at any point bc our window was straight infront of other windows (we didn’t upgrade to the city view but we also didn’t expect hundreds of people to see right into our room). The breakfast is an order system, it was ok but took a very long time and the service was rude. But worst of all, on the last day I got food poisoning (all I had was the breakfast at the hotel that day..) and my husband asked for a late checkout (we are Marriott members, which means we are always eligible for complimentary checkout, but had booked through booking this time) and the guy at the check out was extremely unsympathetic and said he couldn’t give us late check out because we booked through a third party. My husband said he is willing to pay for a late check out so I can have access to a bathroom before our flight but the guy said he can’t “touch our reservation because it was made through a third party”. I’ve paid for late check out with third party reservations plenty of times, it just seemed the staff couldn’t be bothered to go out of their way to help a guest who needed it. Overall not worth a grand for 3 days

Amazing view Big bathroom Clean Close to ferry port

Clean, modern, conveniently located, accommodating staff, beautiful views, all restaurants were delicious

No complaints.

Very clean and modern with a cool roof bar. Didn’t get to try it but looked nice. Good location. Room wasn’t ready at 3 but Staff was good and communicating.

Breakfast was an additional charge and there was no pool. Parking was expensive but it was valet so helped a little with the inconvenience of finding the parking spot.

Ideal location, immaculate hotel.

No microwave in the room or ironing board.

Within walking distance from Space Needle, Chihuly Glass Museum and Pike Place Market.

Breakfast at the hotel was very limited in variety. Sunday AM restaurants nearby were closed or full with reserved patrons.

Location and cleanliness also the stuff were very friendly.

Room services ends early 🥲

I loved the view and location.

Parking

The room was nice

Staff had no customer service, or communicate amenities available to us, as we were there to celebrate our anniversary. Upon check in were told about the sky lounge, then upon our return after attending the Seahawks game we were told it’s reservation only. By the time we complained long enough we were set up, where there were many open seats. Kitchen was closed so we had to walk at midnight for something to eat. Not how we planned to spend our anniversary, and If we were informed of reservation only, we could have made other arrangements.

The beds were comfortable and stylish and the view was great.

The breakfast was very dry and bland. There also wasn't enough valet staff and it took forever to get your car

I have been staying at various hotels surrounding space needle, and overall downtown locations. This has by far been the best hotel, everything is new and modern. The city skyline view. Rooms are awesome especially at a higher level. The bed was very comfortable. The biggest highlight, however was the rooftop bar… Just spectacular views and great stuff behind the bar.

Parking is ridiculously expensive, but the valet guys were super friendly and accommodating. 

The hotel was neat and clean as it was fairly new.

We went to go upstairs for a drink at the “Much touted” and advertised rooftop terrace only to be told we couldn’t go upstairs because we hadn’t made a reservation. We were never told at check-in that we would have to do that. Also, customers went up freely that were not staying at the hotel. Had quite a problem with that as my I paid for a room at the hotel and couldn’t enjoy the amenities. In the second night we stayed, we came back to the room after a long day of activities and room was not cleaned by 5:00pm. Had to call down and leave my room for a half hour when I needed to rest and shower Hotel also double billed me for services and I had to contact them for a refund. Will Never stay again!!!!

Need to work on food offers. Confusing and unclear or absent information on how it works. No clue I needed to pick up meal. Sat 30 min. Fries were solid rocks. Definitely not a $20 meal. Also instructions on use of elevator unclear. Lots of guest confusion and working it out together.

See above

did not have the breakfast. Was not included.

Rooms are sparse. No place to sit besides bed. Can hear all activity in halls - elevators, people, rooftop music. Very crowded.