All good. Nothing to complaint.

The breakfast was excellent The location just next to the falls and the activities organized by the hotel were amazing. The personnel, the musical band, the service as a whole were perfect

Except for the breakfasts and the private dinner under the Monkey tree that we had, we found the food being a bit less brilliant comparing to the general level of everything

fantastic location , spacious rooms , super helpful , happy smiley staff .

no free mini bar , tv control didn’t work .

breakfast amazing, the location is something you should not miss

Exceptional guest services. Very welcoming staff including the manager Lisa. Made my partner’s birthday celebration quite special. Sunset on the deck is breathtaking

incredible staff. amazing location

location, staff and old school charm

food/ catering was very disappointing, rooms require some maintenance

Room was well appointed

No beacon at breakfast Yogurt was unedible

everything

nothing

Excellent hotel with even better staffs

can’t think of any

Lovely rooms … wonderful staff and the most wonderful location !

There was absolutely nothing we didn’t like … we loved everything !

Beautiful location on the Zambesi river. Tours and attractions are amazing. Staff is friendly.

Food was a MAJOR disappointment. (2-3star). Service is extremely slow. Rooms are old and in need of an upgrade. This was my 3 rd time back. We were celebrating a 30th, 40th and anniversary. I don’t think I will go back again.

gorgeous setting , gardens and direct access to Victoria Falls

No childrens pool , so when relaxing by main pool which is beautiful the noise of children and their nannies is disturbing. service at Kubu restaurant was poor as was food .

Location and Hotel beautiful

The level of service and food were atrocious, some improvements were made after we complained but over all felt it was shocking for a 5 star resort

Absolutely everything but especially the way they treated and spoilt my husband on his birthday. The location is breathtaking and the hotel has an old world charm that is expertly crafted in every way

We loved everything. Not one complaint.

Ok

Activity staff

Nice place to go for a rest

The lunch and dinner menu at the Old Drift needs to be varied and updated. The food is too pricey and there is no value for money. The breakfast is good but the management must ensure that omelette station make effort to clean the pans before making another omelette. Simply wiping the burned remains of the fillings or eggs will do.

In a nutshell i loved everything. From the friendly stuff to the comfortable and clean rooms. The food was equally great.

No taxi services near by so that was a little bit annoying. But the hotel provides transportation so it worked itself out

The restaurant can change the menu every other night. The steak was VERY small and thin sliced and the chicken was dry.

Location could not be better, staff very friendly and helpful especially Martha with amazing breakfast!!!!

The setting is heaven on earth!

A little dated