The property was nice overall. One problem was the stairs. In our group we had a person that is a paraplegic. It was hard for her to get up and down, since the main level of the house was on the upper level. The day before check in we were told the pool would not be available. The pool was the reason we rented this house.

Very disappointed. We rented this house for the pool. To show up and have it be closed. Hours later we are given a sorry there was an incident.

Our recent stay at this Vrbo in Leavenworth, Washington left us pretty disappointed and frustrated. The first of many problems occurred when Google maps for the address sent us on a loop. After arrival, the “front” door was very stuck and was a hassle to open. We were hoping to have a 5/5 experience from there. Leavenworth is 15 min walking distance, house and pool were beautiful and clean, and it fit all of the guests. The experience was marred by an incessant intrusion of staff members from the rental company, who made their presence felt on six separate occasions during our brief two-night stay. Even if the rules/info book stated how staff will come to take care of the place during longer stays, we can’t help but feel it was an intrusion of privacy when we only stayed for two nights. Furthermore, the lack of functioning air conditioning throughout our stay left us struggling to find comfort in the summer heat. The extra towels for the pool and hot tub was great to have, but other amenities like soap were below average in quality. The cumulative effect of these issues greatly diminished the overall quality of our experience and left us questioning the value of our rental choice. It's disheartening to have our expectations dashed, and we sincerely hope that the rental company takes steps to rectify these issues for future guests, ensuring a more enjoyable, relaxing, and hassle-free experience.

Our family stayed here with friends. It comfortably fit all 8 of us. The amenities entertained kids endlessly and the adults actually got time to relax. The house is an older home and had a few quirks, but it was nothing that affected our vacation. Example, the dishes provided are too heavy for the dishwasher and the tray would constantly fall off the track causing you to wrestle with it. Downstairs lighting is very dim, especially in the bathroom. And the showers leave a little to be desired for and both women ended up not washing their hair for the 4 days we were there. But it didn’t affect the men and children. Honestly these were minor things that didn’t affect our stay and we would stay again. It’s hard to find a place in Leavenworth that is close to town, is this big with pool and hot tub, and this checked all the boxes.

We booked last minute and the place was better than we had imagined. Walking distance to town, the pool and hot tub are fantastic. Spent my b-day floating in the pool and grilled on the deck. Loved it. The house isn't as "posh" as some VRBOs-more like staying with family- but it worked well. A bit more modern lighting in the basement would help (teen girls were creeped out by dated decor and low lighting.) I would also suggest some plastic plates and cups for poolside use in kitchen staples. We loved that we could bring our dog and he had a great time. Thank-you for sharing your home with us!

To start, we were pretty sure it was advertised with two futons. Only one is here so someone did have to sleep on the couch upstairs. Getting in was super easy, there is very minimal lighting after dusk. It was extremely hard to enjoy the hot tub because there was no outdoor light. Also, the hot tub lights did not work and there was mounds of snow we had to climb over to even access it. I genuinely would have hope a path would have at least been cleared for us to wall through and that the function of the tub was checked. Maybe we just didn't do it right, but, your instructions were pretty clear and several adults tried. I also got a call the day before my trip to be told the oven was broken and could not be used, the day before my trip. I was extended a late checkout but honestly that doesn't sit with me too well. So I adjusted, knowing there was a grill. When I experienced the grill it was extremely filthy like it had not beencleaned in a long time and there were large pieces of rust falling off of it. The table also looked as if it had never been cleaned off. As you can imagine I did not feel comfortable cooking food. If it was clean and not falling apart i would have no issue cleaning it myself post use. I took some picturesfor reference in case you have a private cleaning company come out so you can see. That left the stove top and with how many times I had already adjusted, I did not feel like spending even more money on more groceries. We eneded up eating out a lot, great place but when you pay as much as you did, saving money would have been nice. We didn't though, we have a bunch of groceries here for a grill and at home for an oven. It is a beautiful house and minus those turn offs we did all enjoy ourselves and we are talking about renting here again.

Great place to stay, nice location! Hot tub was amazing!

This rental property is magical in the winter time. It was a wonderful place to spend Christmas. The hot tub in the snow was a beautiful experience.