It was fine, but the sink was cracked and the backsplash had a horrid caulking job. There was a definite smell of cigarettes as well. Had to pay for parking and I chose a night where there was a highschool dance going on.

The first room was filthy with water damage and mold , with stains on the furniture. The second room was just as bad. I spoke to local management and Marriott corporate management. They released me from my reservation and I spent an hour finding another hotel.

It should have cost $50 not $350. It wasnt really downtown, the room was not cleaned, the bed was hard as a rock, it was boring old and trashy. I cried. Go anywhere but here. The pool was terrible too they put so much chlorine probably because they never change the water- also pre teens jumped in right from a football game. They didn't shower they sweated in the hot tub first then jumped in the pool with their grossness. No good restaurants or bar like they lied about on the reservation.. Go to the the omni or Biltmore or anywhere. Such trash. I wanted my money back the second I saw the outside of it. I feel I deserve a refund!!! I will be calling!!!? My daughter was so excited to go to what I thought and described as a luxury hotel and it was destroyed. Thanks for nothing.

Where to begin…I travel a lot for work and for pleasure, staying at a variety of different locations. 1. 4PM check in? Need I say more? 2. At waiting around for 3 hours for the 4PM check in, I was “upgraded” to a “newly renovated” room that was a smaller bed I booked and paid for. On top of that there was some red jelly substance on the floor, the closet doors didn’t stay open and really didn’t shut, the fan in the bathroom didn’t work, the knob to turn the water on / temperate was like an inch off the wall and cocked, and the toilet was smaller than a Home Depot 5 gallon bucket. I have stayed at a variety of Marriot properties including many Omni properties and for the higher price they charged for this location I’d expect at least a mid-tier experience. I literally came in from another work trip where I stayed at an Aloft, a marriot property, near a major airport and paid half the price / night and not only was the service better, the room was cleaner, actually put together, and was given the room I reserved and paid for.

Clean and great service

I did not like the fact that when I went to reserve my stay for one more day ...I asked front desk to send house keeping to my room to change the bed sheets get new towels and to change my trash I took 2 hours for house keeping to show up... That's a little ridiculous for it being a medium sized hotel you would think they had enough staff

super nice place and understanding staff.

I have stayed here many times and it is very consistent. Clean and great location