Amazing stay, room was clean and spacious, and the service provided by staff was exceptional. Nice to find a hairdryer and kettle in the room. No issues at all and would stay again if I’m in the area.

Front desk staff is who I interacted with the most and they were all outstanding, kind, and very helpful!

Very close to Legoland. Staff were amazing.

Excellent!

We stayed in a Superior Suite, with a double pull-out coach and a large double bed. The room was spacious, with nice and practical interior and a luxurios bathroom with a really nice shower. I wish they would provide conditioner though, for those of us with long hair! The couch was fairly comfortable for anyone below 170-175 cm, but if you sleep on the inner side you need to climb over the one on the outer side to get out. On the hotel website, they only offer this room if any third and fourth person are 12 years old or younger. However, here on hotels.com I was able to book the room for three adults and a teenager. The room fitted us just fine. There was no air condition, but we were fine by opening all windows even if it was fairly warm outside. The breakfast buffet was absolutely wonderful, and there is a large sand pit for younger kids outside. It is also really close to Legoland and Lalandia, if that is why you are in Billund.

First time in Denmark, and Billund is a small city so quiet everywhere, good location for Legoland and other tourist places , so good for family travel ! But the room is clean , breakfast is great and you can have a drink at bar if travel alone , but the only concern is only use very traditional way , key to open the room door, only a bit concern for safet, overall I like it !

Excellent customer service

Didn’t know there is no aircon and fridge in the room. Got a room on ground floor and have to open the window which is along the walkway, else no ventilation.

Lovely place to stay with beautiful rooms

Fint, men alt for dyrt ift. alder af hotel

Good to stay. Kind staff

H

Very friendly and the buffet breakfast was outstanding

We loved this property! We booked it because we were in town to see the LEGO sights, and we were delighted with our stay! It was close to a local bus stop (which we used to get to and from Vejle), it was walkable to both Legoland and Lego House, and the set up of smaller buildings with only a few rooms in each made for a very quiet stay. The rooms were somewhat small, but they had everything we needed. And our very favorite part was the breakfast! It was literally amazing. There were endless choices of delicious food every morning, plus juice and coffee machines. Book this hotel just for the breakfast! It's that good. :)

I was so excited when I saw the big walk-in shower with a rain head, body sprays and a detachable head, but......The shower was super low pressure, it took more than 5 minutes to rinse the shampoo out and you could only use 1 feature at a time. Also it took very long to heat up The bed was a bit too firm for my liking but it was ok Room was clean and spacious though. Its felt safe and the overall hotel is pleasant and quiet. Breakfast was decent yet very busy. Lots of variety to choose to eat

it is a Motel. Early August it was clearly understaffed (30 min to check in / 1 hour to get dinner..). Room sizes are ok but ours smelled of..... humidity / dirty socks... i didn't like it but i am not not sure whether there are any better alternatives in Billund...

Nice hotel but too expensive for the quality. Needs baggage storage. Nice breakfast.

Everything was clean and almost new. The kitchen looked amazing, a lot of food.

The room was not clean properly, it was really dirty.

clean and family friendly

Good basic motel style hotel for a reasonable price when visiting Legoland. The breakfast had a good selection but was very busy. The curtains let in a lot of light in the evening, so I recommend that the hotel invests in some blackout curtains, especially for west facing rooms.

Friendly and nice management and staff.

Friendly helpful staff

The staff were very helpful. Kept restaurant open for us when our flight was delayed. Nothing was too much trouble for them

Well placed very clean and quality hotel with place for kids and bars

The hotel staff welcomed us with great hospitality and professional. We got our rooms quick and easy. All service according to promise. Great hotel and service.

The staff was incredible, very kind and sweet. The room was dirty, full of spider webs, booger on the bathroom walls, (kids for sure), the floor was packed with dust. Breakfast was amazing, plenty of options. Could be better!

All fine

It wasn't a bad place to stay, staff were friendly and the breakfast was excellent. Had issues at check in as I kept being assigned a twin room rather than double. Eventually got a double at 4th attempt! This was the off-season so I assume prices were lower, I would not have wanted to pay any more than I did for what it was. In the summer it's a good location for Legoland.

Friendly staff, spotless clean room, would be happy to return.

Reception staff was very kind. No possibilty to get a sandwich at lunch time/ ad hoc😏 Carpets in Room and hallway looked dirty. Not coming back

Reception staff was very kind. No possibilty to get a sandwich at lunch time/ ad hocCarpets in Room and hallway looked dirty.Not coming back