The room was not clean enough, there was hair on both beds, some little plastic materials dont know what are they. Aso There were a group of people next room who talked, shouted all night

Room wasn’t ready at check in. First room had a toilet that didn’t flush. Second room had no shower curtain and water damage.

The room was freezing didn’t sleep well

The staff refused a service animal even with proper paperwork. Then they wanted to see all the veterinarian records. Trash and debris were stacked outside against the building, big fire hazard. Ice machines and other vending machines not working.

I don't recommend this property it's dirty, nasty smells really bad weed no comforter in the bed the bed spread looks like a shower curtain no heat in the room the room is discussing never again i asked if i could have a refund back they said no i was there nor even one hour and i was supposed to stay over night

Clean comfortable room. Very helpful staff. Will stay again.

Location

CONS: The halls and stairways were dirty. They looked like they hadn't been vacuumed in a month. In our first room, a screw holding a plate on the door jam fell off, so we couldn't lock the door. We moved. There were no blankets in either room...just sheets and a thin cover the same weight as a sheet. We had booked a queen bed but got a double bed, instead (in both rooms.) In our first room there was a cigarette burn-hole on the bed cover. In our second room, there was a cigarette burn-hole on the bottom sheet. (See photo). Also in our second room, the TV remote had a wide, clear tape around it, causing dirt and dust and hair to be stuck on it, and the coat rack had been put in the wrong place -- above the refrigerator and microwave -- leaving only about a one-foot clearance for hanging anything, and besides, there were no hangers. People were yelling, and the upstairs showers made a tremendous racket, waking us up downstairs. Downstairs: Only one towel to share. Upstairs: Only one washcloth to share. No coffee maker, no coffee anywhere. Had to walk across the street to Dunkin' Donuts. PRO: The bedrooms themselves and bathrooms were clean. Good Mexican restaurant next door and an adequate breakfast spot nearby. Pet-friendly with back yard to walk your dog. Free wifi. Laundry room. Near town. The staff was polite and came quickly, but there wasn't much they could do about that ridiculous coat hanger.