Staffs are all friendly and helpful. The room is super clean. The environment is very nice and relaxing, I am sure that I will visit again.

Wifi and 4G/5G signal very weak

Good staff. Room is clean. Place is safe.

I was a great family stay

The amazing view of the beach from the sea side chalets and the vegetarian choices in the Spice restaurant definitely a plus. Will recommend to our friends for sure

Location and courtesy transport from ferry port ............,

The description of this property is not accurate. There is no pool on the property. The only pool you are allowed to use is a 20 minute walk or a 5 minute bus ride away at a different property. The only restaurant on site is an Indian/ Indonesia style. All the other restaurants require the bus that runs in 1/2 hour schedules. We also found some of the bars and restaurants closed even though the onsite advertising shows them to be open. Nice facilities, nice beaches, but they have tar. The restaurants we did find open were good, breakfast was fine also. Golf cars are available for rent but must be returned by 6PM at about 20$ per hour. We had a good time but feel like the property description is very deceptive, with a little effort by management to improve dining options and transportation between venues this could be possibly become a 4 star property. After this 3 night stay I would only rate it at 3 stars.

I enjoyed staying at the ocean view chalets. Your door open to the wonderful view of the sea and the sounds of the wave. However, the water is not very clean. Thus not suitable for swimming and playing in the water, but the sandy beach was very nice.

I enjoyed staying at the ocean view chalets. Your door open to the wonderful view of the sea and the sounds of the wave.However, the water is not very clean. Thus not suitable for swimming and playing in the water, but the sandy beach was very nice.

We were there in November and had the place to ourselves. So of course we were well attended to by the wonderful staff. The room was fantastic, clean, comfortable and cool. The breakfast and pool at the nirwana gardens next door was so nice. We also enjoyed a couples massage which was great. I can't recommend this place more. Too bad we live on the other side of the world or we would go often.

We were there in November and had the place to ourselves. So of course we were well attended to by the wonderful staff. The room was fantastic, clean, comfortable and cool. The breakfast and pool at the nirwana gardens next door was so nice. We also enjoyed a couples massage which was great. I cant recommend this place more. Too bad we live on the other side of the world or we would go often.

The Hotels.com description oversold this place. It is true that Mayang Sari has only 51 rooms, but the seven restaurants and all other amenities are shared with the immense Nirwana Beach property. Restaurants and drinks were overpriced, so I'm glad we stocked up at the duty-free before departure.

The Hotels.com description oversold this place. It is true that Mayang Sari has only 51 rooms, but the seven restaurants and all other amenities are shared with the immense Nirwana Beach property. Restaurants and drinks were overpriced, so Im glad we stocked up at the duty-free before departure.

I love the location, especially quite easy access to the beautiful beach for 1 minute on foot! The more restaurants will be able to serve delicious foods (of course, not so bad), the more I will visit here.

We were hoping to do more adventurous activities while here. The jungle hike was by the road, and everything else was obscenely over priced, or just dishonest to advertise (surfing).

We were hoping to do more adventurous activities while here. The jungle hike was by the road, and everything else was obscenely over priced, or just dishonest to advertise (surfing).

Love this place! You must go! We had a wonderful time and the staff is very friendly and helpful

Love this place! You must go! We had a wonderful time and the staff is very friendly and helpful

The private beach is amazing, calm sea, white sand, peaceful environment. The hotel is not new but okay - the room is big, good bed, good bathroom. Everything clean and good service. But the price of the food was expensive compared to other places. For example: we traveled to Bali, stayed in a very nice hotel with excellent food and the price was half that we payed in Mayang Sari. Also the food was normal, nothing extraordinary that could justify the price. We spent more than SG$300,00 for just two days (lunch and dinner).

The private beach is amazing, calm sea, white sand, peaceful environment. The hotel is not new but okay - the room is big, good bed, good bathroom. Everything clean and good service. But the price of the food was expensive compared to other places. For example: we traveled to Bali, stayed in a very nice hotel with excellent food and the price was half that we payed in Mayang Sari. Also the food was normal, nothing extraordinary that could justify the price. We spent more than SG$300,00 for just two days (lunch and dinner).

Everything is fine except for the choice of food.

The food resort is quite expensive almost the same price in Singapore so there's not much different between Singapore to Bintan...except the Sandy Beaches it's magnificent amazing! The only thing I came here because of the Ocean that we don't have it in Singapore that's it!

The food resort is quite expensive almost the same price in Singapore so theres not much different between Singapore to Bintan...except the Sandy Beaches its magnificent amazing! The only thing I came here because of the Ocean that we dont have it in Singapore thats it!

We got Dolphin 02 and 04 for 2 nights and the sea-front villas are superb with great view, beautiful and clean beach, clear water. What a place to relax and refresh

Wonderful and relaxing place with professional staff. I totally recommend it

Could do with a little variety on drinks and costs, also bar closing at 9 was a little excessive for a holiday resort.

A slice of paradise. Room was modern and clean. Sitting on our porch with a glass of wine listening to the waves hit the beach was so relaxing. We ate at the spice restaurant and the bistro and both meals were excellent. Beach sand clean and cool. Think powedered sugar. We really enjoyed the swim up bar

Overall trip is relaxing, but the main reason why we booked this hotel is due to the beach. Unfortunately the beach was not "swimmable" as there were TAR on the water and beach. for unsuspecting guests who didnt see the caution sign, they will be surprised to see these Tar residue on their skin after even just a stroll along the shoreline. Otherwise cottage was big, nice and comfortable. It would be better if the cottage had those added security chain installed so that door cannot be readily entered mistakenly (which happened to us). There were different themed restaurants for variety, food was good, but pricing is similar to Singapore, so I would consider expensive. Each meal will cost approx 20 sgd per pax. Customer Service is good, all personnel can converse in English, and ready to help.

Overall trip is relaxing, but the main reason why we booked this hotel is due to the beach. Unfortunately the beach was not "swimmable" as there were TAR on the water and beach. for unsuspecting guests who didnt see the caution sign, they will be surprised to see these Tar residue on their skin after even just a stroll along the shoreline. Otherwise cottage was big, nice and comfortable. It would be better if the cottage had those added security chain installed so that door cannot be readily entered mistakenly (which happened to us). There were different themed restaurants for variety, food was good, but pricing is similar to Singapore, so I would consider expensive. Each meal will cost approx 20 sgd per pax. Customer Service is good, all personnel can converse in English, and ready to help.

The simplicity and open concept. Nice sea breeze as you louge on a hammock or beach pullout chairs. Also, from the reception area and restaurant.

We chose a room facing the beach front. The room was spacious and clean. The view from the room was fantastic. The beach area was huge, clean and not many people which was good for us. The staff were knowledgeable and courteous. Massages were great!

I have been to Mayang Sari many times and each time, the service from all staff has been excellent. The newly renovated rooms are just as spacious as before and their new design is pretty cool! Will return in future.