I loved the Victorian decor and the old pictures hung everywhere. I took time just to walk the hallways and look at the pictures/. I also liked that they allowed me to leave my luggage after checkout to go explore the island. This was very appreciated.

excellent location. couldnt be more central. great access from ferry. saved us with a borrowed phone charger cord. towels were thin and scratchy. restaurant didn't look like something I would want to try but you could not beat the location and price.

The room location was perfect! View of the lake and while there a cruise ship.docked which was an added bonus. I loved the Victorian decor. Everything was clean and well-maintained. Would definitely recommend!

Truly enjoyed our stay at the Murray and the island. The fudge at the Murray was the best!

I want to start by saying I get this is an old hotel w/ an antique aesthetic. I understand some rooms will be small due to the nature of the building, but we were put in a hardly manageable space for two adults and a toddler. For a one or two night stay for two adults- small but fine. Add a toddler for a 6 might stay? Pretty terrible. The furniture was “antique”, but seemed easily breakable & didn’t want to sit on the chair. Dresser was broken, nightstand wobbly. Bathroom was “updated”: disappointing. We were in two different rooms & neither bathroom door closed. Shower only, no tub. If you want a fridge or microwave, you have to ask the front desk??? Not sure what that means, there is no space to put it in the room so I would assume someone else would be handling storing my leftovers. The location was great! There is a facial soap bar, but no “hand soap”. There is a small shampoo provided, but no body wash or conditioner. Those amenities would be helpful & minimal expense for the cost. The staff was… okay. Not overly happy or helpful, but not mean I guess. My parents (2 adults) stayed in a room down the hall & the room was SO much bigger- even had a tub. I just don’t understand why the Hotel couldn’t let us know that the accommodations would be tough w/ a two year old. We checked in, they saw us and our stuff. Ultimately, you have to go in w/ low expectations & understand you are *only* paying for location. No frills or extras.

Small room but adequate for 1 person.

The hotel could be updated, outdoor hot tub could be bigger because it was always full. Love how central and walkable it was—great location!

The rooms were clean. All the staff very helpful and friendly. There were morning donuts in lobby. Would recommend and stay again.

The toilet in my room was disgusting. There was dried poop on the toilet lid. My friends room, which I booked for her had spiders, she got bit by one. Other than that location was good, fudge was great. Really was the creamiest on the island.

What a pleasant surprise. Perfect location, friendly staff, very clean and comfortable. Will definitely stay here again!

Towels were quite small

We love the Murray, especially for the Harbour Views!

Excellent location, clean and wonderful staff.

The front desk staff was so accommodating and helpful! Great communication and flexible with changes.

No microwave, refrigerator or phone in room. Stuff we like having. Had to keep ice in cooler. Was my fault really, I didn’t ask till last minute. Then to late to change hotels.

Everyone is always so pleasant and helpful. We love the location and the privacy hot tub area is so nice to socialize with family and friends! love it!

Great place to stay for the money.

Great location and very comfortable.

This hotel is across the street from the ferry terminal and close to shopping and restaurants. It has a nice sun deck and hot tub. The staff was friendly and helpful.

Amazing hot tub! Didn’t love that the room didn’t have a microwave or refrigerator. Better breakfast options. I prefer a continental breakfast and miss their pizza buffet.

Liked the old style of it, all the old pictures, the stairs. Staff was always polite, friendly and explained all the different fudge

Vacation

We had a wonderful stay at the Murray Hotel! The staff was very helpful and friendly, and the room was very clean! I would recommend the Murray Hotel to others!

I didnt like that the restrooms do not have an exhaust fan. It was warmer when we were there and it was hard to cool off after a shower while getting ready.

We had a 3rd floor room overlooking Main Street but we’re prohibited from using the balcony? There were theee very tall windows (looked to be fairly recent replacements) instead of a slider, therefore our whole view was from behind a screened window over the unused balcony to the bustling street below and bay and lake beyond? Also the choice of wood horizontal blinds for these very tall windows made them almost too heavy to operate up and down, further limited the potentially fantastic view. Very clean, well maintained but dated property. Lastly, why a Mexican restaurant? Huh?

Room was very small but everything else was great.

Close to everything Mackinac has to offer. Short walk from the Shepler’s dock and right across from Star Line. The large hot tub on the sun deck is an awesome way to close out a night.

Nothing unique. No microwave, no iron or ironing in room. Threadbrae towels.

Overall the hotel is in a great location, just the staff needs a little more customer service skills, they need to be reminded that they are in the hospitality business and should learn how to greet the guess.

We enjoyed our stay at Mackinac Island. The Murray Hotel was convenient, the fudge was yummy and the room was just right. We loved the window seat and thought it added the right charm to the room decor.

Value and close to everything.

After a long day of biking and walking, the giant hot tub was perfect!