Excellent infrastructure overall, great attention from everybody all over the facilities

Paradise! Staff and quality of this resort was pure luxury. Thank you Naiia.

I loved the staff and customer service. Especially loved the private room and beauty of the property!

From the time I arrived till I left, everyone was amazing.

Front desk staff were amazing! I had a back villa a little noisy with golf carts running up and down the road.

When we come back to Placencia, we will be staying here again. Naia exceeded our expectations in all areas, customer service, location, cleanliness, beautiful rooms, filtered water (drinkable tap water), and their restaurant (1981) was excellent.

Excellent amenities.

Lovely room, beautiful beach, very friendly and helpful staff

The bungalows are comfortable and kept very clean. Beautiful views of the ocean. The staff is very helpful.

The fact that it was so uncrowned and secluded

I love that the staff was extremely attentive and friendly and catered to our every need! The sand was clean and the only thing I was a little dissatisfied with was their food menu. I wish they had more options!

Nice location, tranquil and loved the privacy of the beach bungalows. Bungalows themselves were also excellent - fantastic to have a kitchenette and a kettle! Staff were super friendly and welcoming. The open restaurant by the bar is really good, the one upstairs is a bit soulless. All in all we had a great stay. Downsides - insufficient beach chairs for the number of properties. There was, maybe 2 chairs for 3 properties. A bit of a joke really. Also the 'continental breakfast' was really underwhelming. Not sure which continent would want that breakfast associated with it.

luxurious and beautiful

Naia is an amazing place. The staff is friendly and remembers you and every detail. They are accommodating for activities both on and off property. This was our first trip to Belize and this resort made the experience exceptional. The gym overlooking the lagoon is great, and spa is amazing. We absolutely wish to return as soon as we can. The Beachfront Studio was the perfect setup and size, and reasonable.

HANDS DOWN, the best resort! We stayed for 3 nights in Placencia, and when we come back we will go here without even second guessing it. Manny at the front desk is EXCEPTIONAL, Amir and all of the dining staff go above and beyond for EVERYTHING! Our room was clean, comfortable and properly taken care of daily. The spa is OUTSTANDING. I have traveled all over the world and this resort/hotel is at the top of my list. They took care of our every need and question. They looked out for us as their guests and I can't say enough good about this property. Hands down, the extra money is worth it and the hotel is beautiful.

We have tried multiple resorts in Belize but Naïa Resort so far was among the best. The food was great, service was excellent, our room was so beautifully decorated and clean, the view was stunning and the staff were so polite and professional. We enjoyed our stay, and we will definitely come back in the future.

We loved the jungle on the beach feel. The rooms were gorgeous. The service was impeccable. Their spa was amazing. It was just an overall wonderful experience! We would highly recommend to others and will definitely be back.

Very friendly staff was extremely accommodating in every way. Easy to book shuttle into town. Extremely quiet when we went in mid october.

Beautiful property, great food, very friendly stuff and lots of privacy. The outdoor shower was my favorite. We took complimentary kayaks out to the little caye near by and snorkeled, it was lots of fun. Just overall a very nice and peaceful resort. Would definitely recommend!

Love Love Naia Resort and Spa Thank you for everything

The best resort that I’ve stayed at outside of the country. Hospitality, curtesy, and just pure good people is what you’ll find at Naia resort. Mariano, Angelica (aka PR), J, all the front desk workers, drivers, and people we met in between on the streets of Placencia. Definitely a great place to go and relax and enjoy the Caribbean Sea!

I went for a long weekend with my boyfriend for my birthday-the flight isn’t too long from where we live so easy. We took the small plane from Belize international —> Placencia. The shuttle from the hotel was ready for us upon our early flight with cool scented soothing towels and water bottles. The food at the resort exceeded all expectations (noted by both my boyfriend and myself) way beyond typical ‘resort’ food. We did room service the first night, tried the newly renovated 1981 restaurant the second (which was good but definitely not a MUST -probably better if you go w larger family or friend group but we both loved our food there), our third and final night-my birthday we had a private dinner on the beach by the water which was so romantic, well attended to by wait staff looking over (but didn’t hover…) it was perfect. We lounged by the beach outside of our plunge pool villa (we loved having our own plunge pool) the resort seemed to have a good amount of people staying there but never felt crowded at all. Always felt private, the main pool was never totally full we could always have sat and lounged and swam there with ease and no worry it would be too loud, rowdy or crowded. -but the plunge pool was nice and private and we would go to the pool bar and get a few beers/drinks at a time to keep at our villa for beach/pool. The only issue was a catamaran trip didn’t work out and I wish I booked a backup like spa earlier so we could do something but we were ok relaxing

I loved that this property was private and the grounds were gorgeous!

The staff is super friendly. Makes a difference.

The property is beautiful with lush landscaping and wildlife to see. The staff was so friendly and accommodating. The villa we stayed in was clean and stocked with fresh towels and coffee daily. If I had to give one negative it was that we had to ask them to refresh the pool each morning and that should be done every day since rain and bugs can make it not so nice to get into. Once we requested that though it was done and we enjoyed the private pool right at the villa.

Unbelievable staff from Floret and the others at the front desk to Mariano in the restaurant- they always called us by name and inquired about our day. The resort is fabulous, the spa unbelievable. Truly a fabulous vacation- we stayed in a villa which was beautiful.

The property is absolutely beautiful and the staff was very attentive. The spa services is a must and they have their own excursions on-site.

Great Property! Friendliest staff I've found anywhere! Very quiet and away from crowds, perfect for relaxation! Amenities from the spa and gym to the pool and restaurant were great! One of the nicer resorts in Placencia, but at the absolute best price comparitively. My only feedback would be regarding the "two" restaurants. Although two seperate restaurants, one appearing more casual that the other, they infact serve the same menu. My hope was that having two restaurants on the property would provide greater variety of options right at the resort. Not an issue really, just not what i expected. In the end, we have no complaints. Naia is absolutely amazing, we loved every minute of our 5 nights here and have every intention of staying again next time we come to Plancencia

Had a wonderful time staying at this resort. The view was absolutely amazing. The room was very nice and very clean other than the few ants we had, I mentioned it to the front desk and housekeeping was able to spray for them the same day. The staff were super nice and very accommodating. Would definitely recommend

Beach front cottages had amazing views of the sunrise and sunset. Facilities were new and impeccable... Outside areas were clean.... Pity water not swimmable.

First, my room was a replica of the Naia website preview. From the moment I turned into the drive I was amazed. What made this place five stars for me were thd extras like rugs to place at both sides of the bed, food tray, outdoor and indoor shower, lots of space, food was great, customer service and views were breath taking. Will return.

Belize is gorgeous, English is the main language, currency rate fixes at $2 BZE to $1 US. Downfalls of Naia while booking through Expedia. I decided to book at Naia Resort and Spa mainly because during a prior visit everytime I saw a Naia van everyone seemed to get VIP service like at the airport Naia guests were greeted at the airport with cold bottles water and lavender scented towels on an adorable bamboo tray, looked super boujee. I had high expectations! When I arrived to Placencia I wasn't greeted and just sat on the concrete and waited 45 minutes till the van showed up, no water, no towel, but a nice driver. No Welcome Drink. The resort looked down on Expedia, no ViP rewards or Gold member perks but there were 3 groups of guests 1. The residents 2. Naia direct guests 3. Guests who booked through sites like expedia with the lowest service. The Naia facebook page posted about the $18 health insurance requirements for Belize, but noted "REIMBURSE THE FULL COST OF THE INSURANCE POLICY FOR ALL NAIA GUEST." At checkout when I asked about the $18 credit and was told oh that is ONLY for guests who booked directly through NAIA and NOT Expedia...the concierge went on to say it was out of her hands and made a big deal about it. Not to mention the TV and AC didn't work at first the TV cable box had to be replaced, the AC needed freon. Naias employees were very nice the property was clean, safe and I love Placecia Belize just not VIP like Expedia advertised.