Friendly attentive staff. Breakfast is worth it!

I smelled smoke last night at 12/18/23. If not that, I will give hotel 5 stars.

It was awesome place to stay, staffs are friendly and very helpful. Location is very central to most attractions. There are 2 Metro stations (Line 2 and 6) 12 mins walk

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Hotel rooms are spacious and staff are very attentive and helpful. The hotel is within 10-15min walking distance from the subway and major sights within the city. There are also plenty of eateries and restaurants along the street. We particularly enjoyed the breakfast, free afternoon tea and and free washing machines and dryers provided by the hotel. Strongly recommend to for all visitors to Xian.

This hotel compares to the very best boutique hotels in New York.

great hotel, and good location for seeing the centre of Xi'an

The hotel is well situated in the old city making it easy to walk to places of interest, shopping and restaurants. The rooms are a good size, clean and came with lots of accessories. The staff was very friendly and helpful. I rang for help while doing laundry and housekeeping came within minutes. Add on the breakfast. It was very good.

Location is abt 10min walk to nearest mrt station, 钟楼station inter change. 5min walk to 鼓楼 and 回民街. Lots of eatery nearby and good confectionary shop across the road. 20min walk to south gate of the xian city wall. All staff are friendly but not all are familiar with attractions. If you do not need your room to be cleaned, you will hv to inform the counter.

Walking distance to subway station. Close to restaurants and stores. Staffs are friendly and helpful. But no air conditioning available in room during the time ( late October).

I arrived on the Bullet Train from Beijing, with partially good information, taking the subway to the closest station, but was led to believe it was close to the hotel, they even drew a little map, with Chinese instructions, but upon arrival I had no clue which way to turn, nor where to go. Tried with difficulty to find an English speaker and even to find a cab. The cab drove quite a distance, and the driver left me across the street, pointing to buildings, none with the hotel name. I had to enter a few buildings with the Chinese writing of the hotel's name, finally finding what looked like an office building. Again, a hotel, otherwise attractive had reception staff with no English. Finally, a manager came from upstairs, who spoke fair English, helping me with info. The room was good sized, and I was directed to the nearby attractions, so it is well located. Oddly, quite often, I saw one of those delivery robots darting in and out of the elevators, so it might have been part of the room service. It was dreary, though, having to deal with clerks constantly relying upon a translation app. Hire better educated staff, please, and put the hotel's name on the building and front door. When I left, I booked a cab directly to the train station, bypassing the subway, much too far away.

Nice hotel

Excellent Hotel. Excellent Location. Staff were nice and very helpful.

Great room comfortable bed very comfortable in european terms amazing for china clean friendly staff Breakfast and afternoon tea is ok but not wonderful But it is a wonderful location I would definately stay again

Great room comfortable bed very comfortable in european terms amazing for chinaclean friendly staffBreakfast and afternoon tea is ok but not wonderful But it is a wonderful location I would definately stay again

Overall it was good for the price offered. Staff were trying their best to be sincere and nice. The location of the hotel was conveniently well located. Just one unhappy thing that I requested a higher floor room when I made the booking and I was end up allocated on the 6th floor facing the Main Street. Given the night lives are quite active nearby the hotel - I hear noises up till 1am before falling asleep.

Overall it was good for the price offered. Staff were trying their best to be sincere and nice. The location of the hotel was conveniently well located. Just one unhappy thing that I requested a higher floor room when I made the booking and I was end up allocated on the 6th floor facing the Main Street. Given the night lives are quite active nearby the hotel - I hear noises up till 1am before falling asleep.

It was very good. They clean the room everyday and have good service. The room was bigger than the other room. Good breakfast and afternoon tea time. If I go to Xian again I will visit this hotel.

Lovely stay . Wonderful service . Good location . Free minibar , breakfast and afternoon tea . Enjoyed my stay there very much . Highly recommended .

Lovely stay . Wonderful service . Good location . Free minibar , breakfast and afternoon tea . Enjoyed my stay there very much . Highly recommended .

This hotel ruined us for other hotels. What an amazing value: free mini bar, friendly staff, great location, clean and comfortable rooms, great price. My only complaint is that we are starting a 3 week excursion around China and Asia and nothing will be as good as this hotel. So, yeah, we are ruined.

Great place to stay. In a good location and breakfast and afternoon tea was well provided for. Room was a little warm, even though it was December.

Great place to stay. In a good location and breakfast and afternoon tea was well provided for.Room was a little warm, even though it was December.

This boutique hotel is excellent at their price points. Roomy room / no smoking smell / clean / helpful front desk / lots of restaurants around / complimentary afternoon tea / steady water temp / safe area even at night. If I have to pick on something, it's a bit far away from the nearest metro stations (~ 15 minutes of walking distance).

This boutique hotel is excellent at their price points. Roomy room / no smoking smell / clean / helpful front desk / lots of restaurants around / complimentary afternoon tea / steady water temp / safe area even at night.If I have to pick on something, its a bit far away from the nearest metro stations (~ 15 minutes of walking distance).

A beautiful boutique hotel in a perfect location. Staff very attentive, room had everything you needed. A surprise was the free afternoon tea & mini bar - a an extra touch not expected.

Excellent boutique hotel very well situated in walled city with walking distance to major attractions. The bell boys were extremily attentive and helpful. Beautiful clean room. I would like some chease for breakfast though.

Food is good. However plumbing inside room is not up to par.

Great location. Free water, afternoon tea. Bountiful breakfast. The complete stay was a very pleasant experience. But the hotel charged my stay from 11/7-11/10 again even though it was prepaid with Hotels.com. When we checked out, the front desk said everything was fine. The I found the additional charge after we came home. This marred our rating of the hotel. I have emailed the management to correct their error, and have also disputed the charge with the credit card company. This should not have happened.

Great hotel, service , and nice place to stay.

Airport pickup arrangement went wrong. We waited for 1 hour, but nobody showed. Took a cab to the hotel. It was a bad experience. The hotel manager later sent to my room a plate of fruit. Good gesture. Otherwise, the hotel is excelent. We enjoyed the staying and the breakfast.

Great location, walkable to many sights, great helpful staff. Clean modern zen rooms , good breakfast and lots of freebies.