Estaba limpio, personal amable y la ubicación perfecta

El desayuno no tenía variedad era muy pobre y el agua de la piscina estaba fría

Clean and friendly staff! There is everything in this hotel for the kids! They have an arcade and indoor mini waterpark with an outside park in the back for the kids! My daughter and I had a wonderful stay! 😊

I loved the jacuzzi definitely was a nice stay at this hotel definitely will be visiting again with my children! It’s definitely a lot cheaper than most hotels with an indoor waterpark.

Great price and location

Areas of the elevator were dirty looking

Pool

No table in room

Stayed here before and pool was never cold . I liked that it was a quiet place to stay and close parking to entrance

The pool is as ice cold . Thought it would of been heated but was very cold . The children’s pool Was only water that wasn’t cold . My room Had sticky pink candy on desk part and something splattered looking like coffee or soda on wall at bottom by the mirror

Dear Booking.com Customer Service Team, I am writing to express my extreme disappointment regarding my recent stay at La Quinta Hotel in Lake George, NY, booked through your platform. The experience was far from what was advertised on your website and left me feeling deceived and dissatisfied. Upon arrival, it became evident that the reviews and images provided on your platform were highly misleading. The hotel bore no resemblance to the pictures, and the cleanliness was subpar. Throughout the premises, I encountered tables with leftover food, indicating a lack of proper hygiene standards. Moreover, the room we were assigned was lacking essential furniture, which significantly impacted our comfort and convenience during our stay. Additionally, the condition of the elevators was appalling, with visible grease marks and mud stains, further contributing to the overall unhygienic environment. As a loyal customer who frequently relies on Booking.com for accommodation bookings, this experience has greatly shaken my confidence in your platform. Transparency and accuracy in representing accommodations are crucial factors in ensuring customer satisfaction and trust. I have attached photographic evidence of the discrepancies between the advertised amenities and the actual conditions encountered during my stay. I urge you to review these images carefully to understand the severity of the situation. In light of the aforementioned issues, I respectfully request a full refund for my stay at La Quinta Hotel. Additionally, I seek assurance that measures will be taken to prevent similar occurrences in the future, such as ensuring that listings accurately reflect the true conditions of the accommodations. Failure to provide a satisfactory resolution to this matter may compel me to reconsider future bookings through Booking.com.

We reserved a 3 bed room and it was perfect. I've never seen a room that had 3 beds and it was perfect for my family. The room was large and roomy for the beds and our stuff too. The staff was very helpful and accommodating.

Well the hotel has a really great pool for the children so there were loads of children all over the hotel and in the halls and in the elevators and at night crying, screaming and carrying on. Also, the elevator wasn't cleaned in a while. The walls covered in fingerprints and smudges and the floor was spotted with stains. Our room was fine. But the elevator needed cleaning.

Great for families. The pool and arcade were a hit with our kids!

Nothing