Room sevice was quick and good.

They ask for extra money and don't give the room if you booked via Oyo, you'll have to pay extra

Location , compact and minimal sized room .

Was asked to pay almost double the prize saying that the room i booked was not available and provided another room which was called as Deluxe room . And I didn’t see anything better there . If the pre booked and paid rooms are not available then why will i have to book through online application , i could have gone to the hotel directly for booking. This initial chaos and confusion completely ruined the start of the day . Bed was not clean , the mattress and bedsheets were dirty .

Bad smell in room through out the stay. Room fresher didn’t help. Bed sheets were dirty.

When I booked this hotel through Bookings.com it clearly mentioned that they are pet friendly. I made the full payment. On reaching the hotel (24/12/2022, 9 pm) they said they are not pet friendly plus they demanded Rs 1300 more. I was travelling with my wife and pet. On their refusal to host us for the night we fell in deep trouble as no rooms were available anywhere. Being Christmas all were sold out. I had to drive through the night on NH44 to reach a safe destination for my family. It was extremely risky . This behavior is not expected from OYO. I will never book again and yes I want refund of my payment also.

Staff was rude. At very first shot, they denied the booking and asked for extra money or they mention they will cancel. I was forced to pay extra. The bed and the towel provided was dirty. Previous occupants usage signs were there. Toilet was not cleaned. TV has no channels. Only you can watch youtube with buffering and ads.

From the moment I arrived there was nothing to like

I had a confirmed booking yet when I arrived the manager told me they wouldn't allow me to stay in the hotel because I am a foreigner (from the UK). I completed my address details online when I made the booking so they knew fine I was not from India - so why would they accept my booking if its true they have a xenophobic policy of not accepting people who are not from India? If they don't want foreigners that should be clearly stated on Booking.com. I had a lengthy argument with the hotel owner on the phone about this. He was not even remotely apologetic. I got the distinct impression something fishy was going on - it seemed to me that they were lying and just didn't want to take my money because I got a very good rate through Booking.com and so after commission they wouldn't get as much as they wanted. Unfortunately this seems to be very common on India and it's sad because as a tourist when you get cheated and lied to by Indian people and Indian companies it leaves a bad impression- amazing country but so many dishonest cheaters. I wasted a lot of my time thanks to this hotel. I had carefully selected the hotel based on location and price and i spent over an hour and travel expenses getting there. After they refused to allow me to stay I then had to find another more honest hotel to book and by that time my second and third choices were no longer available - so again I had to waste more time searching and travelling there and spend more money. Totally unacceptable way to treat customers. Confirmed Booking means CONFIRMED. It doesn't mean the hotel can refuse you on a whim. I would strongly recommend this hotel be delisted by Booking.com and all other international hotel booking search engines and aggregators. Why should they be on international sites if they only want to accept Indians? I want to know what Booking.com will do about this?

-NA-

Although I paid entire amount shown on booking.com , that cost is not final. OYO owner the price to pay at hotel. I booked room for around 800 INR, but OYO owner asked me 1500+ INR. so there is no point of prepayment and room confirmation. I believe OYO owner will cancel room if he gets more than that you booked for. Better you call Property before you go and confirm.

Amazing staff and friendly. Rooms are very hygienic.

The WiFi is a bit slow and intermittently down.

Staff is good