I booked this property and found out it had been double booked right at the last minute and had to stay in a hotel. I have yet to get my refund even though the owner said to cancel the reservation and I would get a full refund. And lo and behold. I also ran out another property from the same person and I’m still waiting on a refund from it.

THE PROPERTY WAS RENTED ORIGINALLY FOR 4 NIGHTS (MAY 26 - 29). I REQUESTED A CHANGE IN THE ARRIVAL DATE TO MAY 27. THIS WAS APPROVED BY THE HOST VIA THE Vrbo WEB SITE. WHEN MY REMINDER OF THE BOOKING WAS SENT BY Vrbo, THE ORIGINAL DATE OF ARRIVAL WAS STILL POSTED. I TRIED TO STRAIGHTEN THIS OUT THROUGH MY HOST. Vrbo THEN MOVED MY ARRIVAL DATE TO MAY 28 AND BOOKED SOMEONE ELSE TO BE IN THE RENTAL ON THE 27TH. MY HOST CONTACTED ME, AND I AGREED TO ARRIVE ON THE 28TH. ONLY BECAUSE OUR PLANS WERE FLEXIBLE, THIS WORKED OUT OK. HOWEVER, I WAS NOT HAPPY WITH THE DOUBLE BOOKING THAT TOOK PLACE. MY HOST WAS VERY GRACIOUS AND OFFERED OPTIONS TO HELP US OUT. I BELIEVE THIS WAS A MISTAKE ON THE PART OF Vrbo. WE ENDED UP STAYING ONLY 2 NIGHTS INSTEAD OF 4. Vrbo MESSED THIS UP ROYALLY. ALSO, THE DESCRIPTION OF THE PROPERTY WAS INACCURATE. THE Vrbo SITE STATED THAT THE PROPERTY HAD A KING BED AND DOUBLE BED IN ONE BEDROOM, AND A QUEEN BED IN THE SECOND BEDROOM. THE DESCRIPTION ALSO SAID THERE WAS A SOFA BED IN THE LIVING ROOM AND A FUTON. WHAT WAS ACTUALLY PRESENT IN THE HOME WAS A KING BED IN ONE BEDROOM AND A QUEEN BED IN THE OTHER BEDROOM. THERE WAS NO SOFA BED AND NO FUTON!! THIS DID NOT FIT OUR NEEDS AS WE HAD PLANNED. ONE GRANDSON HAD TO SLEEP ON THE COUCH (NOT A SOFA BED!), AND THE OTHER GRANDSON HAD TO SLEEP WITH HIS DAD! THIS ALL WORKED OUT, BUT THE LISTING WAS MISREPRESENTED!! ALL IN ALL, WE DID FINE. HOWEVER, YOU NEED TO CHANGE THE DESCRIPTION!!!

Clean home very well stocked with everything you need fir a short or long stay. Very responsive and attentive host.