Stayed one night

It was clean and staff were friendly check in was quick! I will be back

Hhgjfj

greatr

easy to find

Execelent

Mattress is substandard & needs to change. Unable to have good night sleep

Very good place for vacation

Very convenient to I495. Large parking lot, well lite. Sign to locate driveway was small, and it was strange having to go through a Dunkin' parking lot to get to their parking lot.

Great friendly service.

The room was clean and the food is delicious overall 5 stars

very great job

Was very clean and comfortable.

Little tricky to find however overall a great stay

Came for a weekend to explore Salem and found this gem to stay in. Wasn’t expensive and convenient 45 min drive into Salem.

Everything was perfect

The only real issue was the customer service. The cleaning crew didn’t replace towels 2 times so we called down and asked for towels and pillows. They didn’t have anyone available either evening to bring them to our room so we had to go down and get them. The staff was also not very nice. Not blatantly rude at all, just kind of indifferent towards the guests. I get that it’s the northeast and people are generally not overly nice but it’s a little different when it comes to the hospitality business. At least smiling at the guests and thanking them for staying there should be the bare minimum. They were just very indifferent and more interested in talking amongst themselves than making their guests feel welcome. Other than that, the facility itself is very nice. Very clean. Good breakfast. Fantastic mattresses, specifically.

My room was clean, modern, and quiet. The bed and pillows were comfy and the bathroom was large. They even had a hot a breakfast, which i appreciate.

Good hotel Recomended

All good

Very nice and clean

Good place

I really enjoyed staying here. The staff was friendly, the room was clean and the breakfast was good. I will definitely stay here again.

Nice hotel but no power in building for two days due to a storm. We probably shouldn’t have even stayed there. I would’ve been satisfied with being refunded my money so that I was able to go somewhere else. They couldn’t refund me since we booked through Expedia. I understand it isn’t their fault that the power was out but we really should have been refunded.

There was no power at this facility all weekend no hot water no electricity no free breakfast. No compensation offered

quiet environment

Good

Staff was very friendly, room was fairly clean. But the air coming out of the AC unit smelled like urine, as if someone had peed in it. So that was fairly unpleasant. But the bed was ridiculously comfortable. A definite plus.

Outstanding staff. Problem with air conditioning

Everyone was very friendly. My check-in was very easy, and I found that the desk clerk, Elvis, was extremely pleasant to chat with. The breakfast buffet being included in the price was convenient. And my room was relatively quiet.

It was very nice clean, and we enjoyed with family.

second time staying there. The air conditioning unit not only in the lobby of the hotel but in my room was not blowing cold air...tried to turn the thermostat down to 68-64, but would stayed at 74 throughout the entire stay. it was also humid, as if the condenser was not working. Very disappointing and made for an uncomfortable evening of sleep.