We received an upgrade for convenience at no extra charge. The individuals at the desk were very accommodating and quite pleasant. The room was exceptional. Loved the attention to details. Can't wait to return.

Property is clean and quiet

Very convenient two steps from beach also very quiet and relaxing

The property and room were very well kept. The staff was always available and attentive.

The staff was exceptionally helpful. Anthony, the manager was superb and his demeanor and professionalism. The rooms were very well attended. A detail was not left out.

Everything was as expected. Nice area. Nice beach! Good room! Ok pool.

Absolute Heaven on earth!

The hotel was amazing. Clean, neat and modern. Easy walk to restaurants. Everyone was nice and very accommodating.

Everything we needed in lodging for our beach get-away

Location was perfect!

The property is very close to the beach. The room was clean, bathroom is outdated. The staff at the office is very attentive and friendly. One note on the service: I’ve booked a room for 3 people and only the king bed was done. I had to get the sofa bed ready.

Pool

Check out is too early 😞 nothing we can do but just feedback. The room was ok location was great

Fantastic property with incredible beach. Very nice staff, all friendly, etc..... My wife and I look forward to come back for another super stay.

We were informed a week before our stay that they will be doing renovations and that we had been moved to one of their sister properties. At first I was reluctant but was very pleased with the upgrade. "The Retreat" was a definate upgrade and we enjoyed it to the fullest. The property was very clean, great location and the bed was extremely comfortable. I just wish we had stayed longer.

We had a great visit - the beach is gorgeous and the beach access is very convenient to the property. The only negative comment is in reference to smoking. I enjoy a cigarette once in a while, so I looked into a smoking area on the property before I reserved a room. I was told at that time that there was a designated smoking area. Upon check-in I was told the entire resort was non-smoking and the designated smoking area was the parking lot. If I hadn't asked in advance, I don't think I would have thought twice about it, but having asked, I was disappointed - no place to sit, no ash trays, just a gravel parking lot where I could stand to smoke, then knock off the end and carry my cigarette butt back to the room to put in the trash.

Everything was fantastic! Only complaint would be all swimming pools need to be cold water!

Pool needs cleaning very dirty, and when the staff came to clean the room they only brought towels. No restock of body wash or nothing. Front desk staff was amazing. There is a busy intersection trying to cross is a hassle but other than that great location, beach was beautiful

great place to stay!! so close to the beach and all the staff was so nice.

very nice location - quiet beach did not like that a room for 4 comes with a sofa bed which was very uncomfortable. It should be 2 beds.

Booked a second story king suite with partial ocean view. Recieved a room on a very, very busy street with a view of a hotel across the street and a dumpster. Their answer was to offer us a second story room on the beach for an extra 1800.00. They single handedly ruined my 25th anniversary trip. I even paid extra for a room we didnt get.

Beautiful beach just across the street and good restaurant options are a short walk from the property. Very nice private area set up at the beach with chairs and umbrellas for daily use. The property is located on a curve so make sure the traffic has stopped before crossing.

Close to beach

The room was fabulous and Billy Prater was the most accommodating GM I have ever seen I have been in the hospitality business for 40 years and never got this kind of service including Disney

Amazing

The beach is just across the street. They also have lounge chair on the beach available.

Awesome spot!! Amazing service! Perfect!!!

Way overpriced for quality of accommodations I was so disappointed in the room at this hotel. The grounds and exterior of the hotel are kept up well and the housekeeping staff does a great job as our room was very clean. The condition of the room, however, was a huge letdown! When we arrived we circled the building twice looking for the check-in office. Eventually we tracked down one of the housekeeping staff and she explained that you check in at the sister motel across the street. They need to at least post a sign so you don’t leave all your guests circling the property clueless and frustrated. The office for check-in at Seaside (across the street) is awkwardly small. The staff have to keep asking you to step out of their way in order to move around their office space. That said the gentleman that checked us in was great. We headed back across the street, and moved into our room. We were so disappointed! The couch had holes and stains on it, one of the legs of the coffee table was broken, the knob for the faucet on the bathroom sink came off in my hand, the under-cabinet lighting covers were all broken and hanging down, the shower head wasn’t secured properly to the wall, the lampshade was stained. It just appeared that little to no care was put into this room or the experience a guest would have staying there. I would definitely recommend looking elsewhere for a room on AMI since this was quite expensive for low-quality accomodations.

excellent

A very quaint property and very clean. The bed was great we slept like babies. Super to just walk across the street to the beach. The only thing we could get on the tv was Netflix but we didn’t call the front desk to ask how to work the tv. Look forward to returning.

Definitely going back!

Perfect location Super friendly staff Extremely clean and lots of towels ♥️