I liked the updated rooms. I liked the breakfast offered for the most part. The staff was friendly and helpful. My mom needed first aid and we got what we needed from the front desk. The pool area was nice. Parking was convenient.

The disappointment is with Expedia, not the hotel itself. I had booked a room for 5 adults, but when we checked in there were two queen beds, with no provision for the fifth person, who literally had to sleep on the floor.

The pictures and descriptions made it sound like it was on the beach- we booked an ocean view but got a view of the parking lot. The room was big. And clean so over all it was good , especially since we are only here one night.

Staff was quite accommodating.

Basic motel. good location, close to waterfront and the Trolley. Relatively cheap by Kona standards. Decent breakfast included in price. No view on lower floor. Good shower and comfortable bed, clean.

Location is grt

Front desk staff turned normal hotel check in into a travel agency experience and drew us a running course for the morning! She was so sweet!

Parking was difficult at the time

Convenient and staff friendly. They were installing an air conditioner on the roof and we spent one night wothout air. Our window in Room 140 opened into back parking lot. Room was so damp that moisture condensed on floor. Room smells very musty. We were comped parking but not anything for our room.

Our plain was late and they gave away our room. Had find some place else to stay late that night Would never attempt to stay there in the future

The cost of the room was expensive, but hey it’s Hawai’i. We needed the room for just one night as our flight arrived late. Hotel was fine, just not worth the money we paid.

The staff was so friendly and very helpful. They staff all had smiles. The breakfast staff did an amazing job keeping up wirh everything. The pool was cleaned every morning. It was very clean at the hotel

We are happy with these accommodations as we wait for our flight home. The property is conveniently located near shopping, dining and beaches

Good breakfast, clean rooms

Wonderful place. Friendly staff. Clean. Accommodating. Great breakfast

We enjoy the pool and hot tub, it’s a wonderful place for a weekend getaway that we do often on the big island.

We had an early flight, so we were unable to enjoy the breakfast that was included in our room price, but it looked as if it would have been very good. A very pleasant employee did allow us to get yogurt, fruit and coffee before we left.

This place is not a marquee hotel on the beach, but it is convenient to all you want to do. The rooms are clean the breakfast was included. The staff was very good. The only down fall I see is a advertise free parking and did not provide free parking.

Pretty nice

We had to book last minute due. Was ok, staff friendly, rooms ok, breakfast ok

Very comfortable stay, great breakfast pool and jacuzzi Excellent costumer service

If breakfast can be more selective

Great location, clean and spacious room, complimentary breakfast is good.

Only reason for the unperfect stars is because our unit smelled like mold. Not sure if it actually had mold, but it sure smelled like it. Nice facility and staff though.

The young lady that checked us in was wonderful. Very welcoming and kind.

The hotel was new with no wear and tear visible anywhere, and the location is ideal especially for Ironman. Everywhere is easily walkable in a few minutes. The staff is truly exceptional, everyone from the front desk, the breakfast servers, to the chamber cleaners were friendly, informative and helpful. I will return here and give it my highest recommendation.

We were there to watch the National Championship Ironman and the hotel was a very convenient location.

Staff were very kind and accommodating. Thank you so much for the excellent customer service.

Older property that could use some updating, BUT it was very clean, staff was really great, breakfast very good, pool and hot tub clean and well maintained. Walking distance to restaurants, shopping, 1 block walk to beach. I would stay there again.

Reception on arrival...very informative,nice attitude,good explanation of what to expect....

Second year stay and the rooms are not completely clean. The third floor seems to be neglected from a deep cleaning. Beds and counters are okay, the rest of the room is skimmed over without a complete cleaning.

Really enjoyed my time in Hawaii Kona. The staff at the hotel had great customer service did everything we asked for most definitely would stay there again.