地點位置太優異

早餐每日餐點都一樣

Location, clean, okay room size

Perfect location with a 2 min walk to the Ginza station. They were extremely accommodating when we needed to hold our luggage and reserve the large taxi on our checkout day. I would love to stay again and wouldnt hesitate to recommend this hotel to anyone.

I like to sleep in frigid conditions which I know isn’t normal so the air conditioner couldve gone a little lower temp (for me)

staff service

I was surprised that booking dot com fee is passed on to guests staying in the hotel

Great location in Ginza Area, I got a room on the highest floor as requested, very helpful and friendly reception staff, and great housekeeping staff. I would stay there again.

The bed could be a bit more comfortable. It wasn't bad and very appropriate for the price I paid for this hotel. I stayed later at the Mandarin Oriental where beds are amazing but room prices are 10 times higher too.

Room and location are both excellent : Staff were lovely

The Breakfast room was too small for the hotel and resulted in queues to sit down which could be lengthy. A hotel bar would have been nice

The location. You feel like you’re in the heart of Ginza. Everything is a walking distance and the train stations also so near.

That they don’t have room service.

Fantastic location - few minutes walk to Ginza 6 and convenience stores. Right next to metro station. The bathroom layout is thoughtfully designed with separate shower & bath and toilet area. The sink is conveniently located in the bedroom. Complete range of amenities including PJs, face wash / skin care etc. Overall stay experience was enjoyable! Friendly and helpful staff who went all the way to find a taxi large enough to carry all our big luggages upon our check out.

The room size is rather small - could hardly have one suitcase open fully in a double room.