Initially checked into an occupied room and walked in on people, and then, checked into a really rundown rooms,with a giant hole in the carpet, peeling paint and lights that didnt work.

This was a last minute trip and I guess you get what you paid for very disappointing stay carpet was dirty and everything in room was rusty and old not properly maintained. Also management as employees illegally in which by law they’re not suppose to is taking photocopy of guests Driver License upon check in.

It was very cheap, not very clean we were only provided 1 towel, no washcloths but we were just there to sleep so it was okay. The hotel is old and run down and the photos are not accurate of the rooms, parking was quiet impossible as well. So many cars you couldn't park anywhere near your room. It smelled terrible yet it said it would charge you for smoking, I think a musty smokey room would smell better than whatever that smell was. I went to use the one towel and the towel rack fell apart the second I touched it. It was good for a sleep but anything longer I wouldn't stay.

I was traveling on a budget, so I was shopping for rooms that wereabout $100/night. At that price I don't expect much. Nonetheless, this hotel was a disapointment. The worst thing was the smell. I purchased a non-smoking room, but it smelled like ancient cigarette smoke doused in Glade air freshener. The smell was so strong, it was hard to get to sleep. The bathroom was functional, but that is all. Photos on website do not show rust, missing trim, and a thick layer of white paint trying it's best to cover everything. The bed was hard and the pillows were lumpy. The top of the headboard has a sticky layer of grime! The upsides: price, close to the airport, 20 minutes or less to downtown SF, and the front desk staff was efficient.

Never had the chance to stay at this hotel. Reserved a room from Monday to Wednesday. Called all day monday to let the hotel know we would arrive Monday after midnight/Tuesday morning, however front desk never answered until Tuesday when we got in from driving from Nevada to learn the entire stay was canceled by the front desk. And that we had no room through Wednesday. They told me that "expedia" would refund the stay since they were sold out. I began a support chat through hotels.com and they let me know they couldnt reach the front desk.... I'd like my funds back, please.

Acceptable

Check in was easy, requested an ADA room online but was not wheelchair friendly. My boyfriend could not get into the room on his own because there was a step up and his wheelchair was not having it. Upon entering, smelled like a smoking room, bed looked clean, pillows were small and thin. My boyfriend was able to get his wheelchair around the bed but was not able to take it into the bathroom area, so he was forced to crawl on the floor from the bath area entry to use the restroom, wash hands and had to pick himself up and over a step to get into the shower... let me say, he was not pleased. Luckily it was just for the night. Towels were small, the bathroom looked dated and the tv was stuck on one channel. Overall, if you're looking for ADA friendly, I wouldn't recommend, but for a night's stay it was okay...

First you stand in a line that’s out the door for 20-30 minutes, a line that feels very much like you are waiting to apply for food stamps or to apply for citizenship maybe. When you make it to the counter the lady puts on her arguing face and asks what you need, and she can’t wait to let you know that despite going over all the information they provided you on the site (no cash, must be card, $100 deposit) she will inform you that they don’t take your card (legit a full page of unnacepted credit and debit cards). I’m going out on a limb and guessing they get the $5 fee on the atm in the lobby. My first stay I left and went to atm and went thru the whole thing again. She kept my $2 change. As she’s giving my room keys and having me sign papers her demeanor is that of reluctance lots of attitude that I was able to jump her hoops? I don’t know just weird front desk experience. Second time I came with my cash and she charged a few dollars more than what it was supposed to be and said “oh well” when I showed her the confirmation and made me pay more. When you pay this low of price always smart to bring raid bug spray I did run into a couple of bugs but if you spray around the room before you bring in your stuff they usually don’t come in. VERY COMFORTABLE BED in both rooms I got. Very busy place with lots of international traffic! Next to loud very busy freeway. Even tho you have to travel through twilight zone to check in, seems to be good bang/buck.