The location for the purpose I needed it was good.

I arranged a late check in and was assured they would be expecting me. On arrival at 23:00 everything was locked up with no one around. It took me almost two hours to gain access to my room after a stressful sequence of events to even get someone at the property to wake up to assist me. I eventually got into my room around 01:00. At no stage thereafter was there even an apology and I did not see any staff for the rest of my stay albeit they had ample time to come and apologise. In the room, there was a leak from the shower onto the steps into the bathroom which could create a hazard if you slipped on the steps. I have been in the hospitality trade for 36 years and never before had such a “lack of caring” by a host. I also know that bad reviews can hurt a business so this is not a simple case of just complaining but a genuine concern for the standard of the so called service they claim to offer. I was very disappointed due to this as service in the hospitality industry is what counts.

The location was perfect it was 4 minutes away from my destination.

Nothing much,loved the privacy.

The Bed is comfortable Wifi is strong TV is android enabled

Nothing that I didn't like

it was clean

The location was great , loved it

Quiet and safe area. Easily accessible. Neat and spacious.

The room was cold...there was no heater or an electric blanket or extra blankets. The toilet made a noise nonstop, like it was leaking and I couldn't turn off the water. There are black ants on the bed an sink.

Looked as good, as the pictures. Very clean, extra towels and quiet neighborhood . Affordable price in a classy neighborhood

Host's phone was off , no buzzer at gate...had to send email, fortunately the host responded quickly and sent me an alternative number. The man/staff member, that opened the gate for us did not welcome(greet) us nor apologize for Host not picking up phone. He didn't even bother opening door to our room for us. he just pointed me to our room's door and walked away.No shower door to prevent water from wetting the bathroom floor

The location is very safe.

Nothing