Very nice staff. Location of hotel was perfect.

The view from the room was very bad. We were looking directly into some warn out apartment’s. We were upgraded to a suite, but the the quality of that was poor. Would have been better with a nice single room. Breakfast was lousy. Taxi with company that colab with hotel was 50% more expensive, than if you ordered online via Booking.com.

Central position, friendliness and helpfulness of the staff

nothing

The facilities were very good. Breakfast buffet was great. The location was close to be able to walk to the main sights of Prague. The lobby area for a drink in the evening was relaxing. The reception staff were very friendly and helpful, particularly regarding parking and restaurant recommendations.

The two joining rooms had a strange odour (like body odour).

Nice room - good breakfast - perfect location- friendly staff

Spotlessly clean and very comfortable room. Excellent location, just a short stroll to the old town square. Nice and quiet at night time so it was easy to get a great night sleep.

The hotel was perfect for our short city break, everything very clean and a super comfy bed. Good range of toiletries which were topped up daily along with the water in the room. Very quiet, we didn’t hear any noice from the street or within the hotel. Breakfast was very nice and good quality. The staff were all really lovely and helpful. The hotel is in the perfect location if you’re looking to explore the city. We walked everywhere and saw everything we’d hope to in the 2 days we were there. The Dutch Pub almost opposite the hotel is worth a visit, lovely staff and great food with a good atmosphere and vibe.

Could be more generous with coffee and milk and drink selection in the room, but again it does get replaced daily so nothing major

amazing location. great breakfast. lovely staff. super comfy beds. lovely bar/lounge area. will definitely be staying here again

only thing that I can say is the room had an odd smell whenever the radiator had been on but

Lovely hotel room. Good location. Breakfast had a good selection. Nice touch to have toiletries replenished every day and a fresh bottle of water

Nice sweets at check in. Staff were nice.

Room smelt of body odour and our toilet had stains in it. TV had.no English channels except Al jazeera, no Netflix etc. Can't understand how this is a 5 star hotel. It has very few facilities. Breakfast was mediocre unless you've got a big desire for broccoli amd watered down orange juice. Rooms are big but missing the touches that would make them homely. We left after a couple of days and moved to the hotel over the road which was 4 star and cheaper but way way nicer in every way.

Credits to the old man at the entrance of the Hotel, waiting for the customers and greeting them, always with a smile and helping them with their luggages.

quiet , close to all tourist attractions, best breakfast & double storey room . the best hotel in Prague

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Very clean comfortable hotel in a great location.

Nothing not to like.

all magnified

all especial food

Excellent location near city centre and Kafka’s Head. Comfortable room with all amenities, new water bottle each morning. Very nice Beer Spa. Good, rich breakfast. Polite staff. I also appreciated a present for my birthday :)

location

loft type room with the bed in the second floor and the bathroom in the first floor is very uncomfortable

nice room comfy beds AMAZING breakfast quick elevators friendly staff

nothing