When the ac turns off, it makes loud banging sounds. Breakfast should extend til 11 am. It ends too early for someone who is used to working the 3rd shift.

Open area at entrance very inviting

None that I remember

Very clean. Rooms were well designed with travel in mind

Breakfast was so so. Buffett was hard to navigate and food choices were not that healthy.

Location was great & within walking distance of the convention center. The staff were kind, welcoming & attentive.

The valet was backed up several times causing extended waits. Also, there is no self parking.

This property was AMAZING!! The staff was also amazing!! All of the other reviews I’ve read about other hotels in Atlanta always mentioned that staff wasn’t friendly, etc, but here at Tru by Hilton, the staff was HIGHLY professional, extremely kind, and definitely went above & beyond to make sure our stay was a great experience! Now I must say, I wasn’t aware of the strict valet of $28 a night, but God made a way & it was overall nice to have my vehicle waiting outside the front door of the hotel and all I had to do was hop in and drive. However, I do feel there should be an option to find your own parking yourself to avoid the fee if someone wants to book the hotel, but absolutely cannot afford valet. Don’t even get me started on the breakfast! The breakfast was nothing short of Amazing!!! From the automatic pancake maker and their waffle maker, all different types of options, & they even had gummy bears, gummy worms, and Reece’s pieces out every morning and my kids loved that! The room was very clean AND very comfortable! I loved that I was greeted with my name on the TV inside of the room on the first night. Made me feel very special as I didn’t expect it. I will definitely book with them again!

Now I must say, I wasn’t aware of the strict valet of $28 a night, but God made a way & it was overall nice to have my vehicle waiting outside the front door of the hotel and all I had to do was hop in and drive. However, I do feel there should be an option to find your own parking yourself to avoid the fee if someone wants to book the hotel, but absolutely cannot afford valet.

The friendly and professional team members.

N/A

Convenient, close to car rentals and airport. Helpful and friendly staff.

Nothing to report.

Fine overall !!!

Unmentioned 28 dollar parking charge!