Lovely two bedroom accommodation in ideal location. Particularly enjoyed the window seats overlooking the street. The only drawback was the outside steps up to the front door which we found difficult, probably due to our age!

My parents were visiting from Australia and honestly couldn't have been happier that we came across The Haven, and the dates aligned! The location was perfect for what we wanted and needed. So close to other cotswolds locations and right in the centre of Chipping Norton. Loved the views from the windows. The house was so spacious, we loved the open living area and amount of light the place gets when sunny. Both beds were so comfy, with high bedding. Great shower pressure and the house was toasty warm during the winter. The only slight challenge was the steep stairs and slippery on wet days to enter the property for my parents being a little older, however this was all communicated prior to booking and didn't take away from our stay. Just meant we were a little extra cautious. May be an issue for less able bodies. Felt very secure. The correspondence prior to our stay and how to access the house, parking etc. was informative and timely, and provided us with everything we needed. Thank you so much for the amazing mini break in the Cotswolds! We loved everything about it and would highly recommend staying here.

I'll start by just saying how easy it was to book with StayCotswolds and the customer service was impeccable from start to finish of our trip. We arrived at The Haven and was delighted by the size and cleanliness of this house, the pictures don't do justice in relation to the size and comfort of this place. The location is beyond perfect, right on the highstreet with plenty of shops and eateries. It's a perfect location to be able to go on a big hike taking in the beautiful views or visit all the amazing attractions like Blenheim Palace, shopping in Oxford, diddly Squat farm, the list goes on. We are really pleased with our choice of booking provider and The Haven where we chose to stay.

We stayed at the haven from Tuesday to Friday. The accommodation is very spacious and well decorated. The kitchen is well equipped plus its location is right in the centre of Chipping Norton is ideal. It is close to Blenheim Palace and Didley Squat! It is very handy for places to eat and also a small local cinema (only 40 seats that includes two seater sofas!). The steps to access the property are narrow with a turn and VERY steep. In my opinion, anyone with a mobility issue would struggle to be able to make the climb. There is a small patio area by the front door (which can be split like a stable door which was nice) but no gate to the steps. Arrival instructions are a little confusing. If they had mentioned that vehicle access is from Albion Street it would have been a lot clearer. Also check-in time on the welcome email states 17:00 but in an un marked folder we found it states 16:00. We felt the property let itself down by not having any toilet roll holders in either of the toilets. A minor point I know but just a nice finishing touch that was missing. The smart TV does not seem to have any access terrestrial channels, but does have plenty of streaming services. The High Street is busy with traffic (you are above a sweet shop right on the High Street) but we did not notice the noise from inside the flat. The upstairs bedroom is in the roof and although the height of the room is no problem, it is high and feels airy, the doorway into the room is angled and low meaning that you MUST duck your head. The steps up to the bedroom are also quite steep as well. There is only one bathroom which is upstairs and includes a toilet, sink, bath and separate shower cubicle. There is a downstairs toilet next to the other bedroom. If I was going back to the area again would I stay here?, answer: there is no reason why I would not.

Excellent property having a bonus of allocated parking for one car. We found the security key number given for the passage way door of the sweet shop giving access to high street very useful. The property was very well presented particularly with the furnishings & picture displays. Terrace at the rear very useful in fine weather. Negatives would possibly be the lack of hanging facilities for clothes especially if four persons were staying in the property ( Hanging facilities in the lower bedroom but in the upper bedroom only 4 peggs ) A lot of steps within the accommodation would be a problem for those with mobility conditions.