Property was clean, comfortable and beautiful however if you’re not used to people smoking inside the odour can be overwhelming if you get an apartment that was previously occupied by smokers.

The staff weren’t overly helpful and didn’t show any interest in the guests they were helping. And the location of the property to local shops/restaurants wasn’t the most convenient.

Andorra is small, the location was fine for getting around the country and entering and exiting from France. The Chalet is big and clean and we enjoyed our 2 night stay there.

A bit tricky to find at first as everything looks very similar and google maps kept taking me to the wrong place.

It had a good amount of space for our group of five.

The upper floor of the unit was a bit dangerous with all of the low beams. You often. hit your head. In the middle of the night you needed to be careful when getting out of bed. It would have been helpful to have a small bathroom on the kitchen / living room level.

The apartment was for 8 of us and there was plenty of space. It was spotlessly clean with great showers. 4 bathrooms so good for lots of people kitchen well equipped, we cooked 4 meals.. Beds were comfortable and location was great for the gondola.

You could hear the neighbours above as ceilings so thin and the apartment, whilst nice, was below ground level so quite dark and so we didn't have one of featured balconies in the photos. Not a big deal but some lord sunlight would have been nice. Last thing is some of the bedrooms overlook the large lounge area with the thinnest of white curtains which just didn't help good sleep - we had to cover them each night with blankets etc. Other than those things we had an excellent holiday.

Gorgeous chalets for a great price, loads of space

Good chale in beautiful area. Fireplace is awesome, 2 packs of firewood are included. You can hardly hear the neighbors. The kitchen has everything you need for 4-6 people (except salt, oil, etc.)

Kitchen appliances are quite old (fridge, dishwasher, stove and oven). No salt/oil, so you need to buy everything. Only one key from all doors to enter the territory. If you are several people, it will be difficult to enter / exit separately

spacious, clean and cosy

a little dark

The living space was great & warm. Beds were comfortable. Easy check in & check out

The parking space / garage is very tight!

Location was great. Size of property exceeded expectations and it had a cosy feel. It had good fridge/freezer and nice hob, oven and dishwasher. We would come again.

The property was starting to look tired, cupboards were old and handles came off. The soft furnishing were looking their age. Bathrooms quite dated although nice and clean. It was -12 at night and it was difficult to get the place warm. It was OK when it was not that cold outside .We liked the feel of the place but were glad our fussy friends were not with us.

Came earlier and needed to wait the room cleaned spending 40-60min in a car

Walking distance (almost flat) to the gondola and close at the rear of the complex to great bar (Dylan’s), restaurant, supermarket etc.

The reception staff were dismissive, not helpful and lacked customer service skills. They gave us incorrect Information to find the actual apartment (they obviously don’t know the complex outside of the front desk) meaning we had additional unnecessary uphill walk with luggage. They were not helpful with car parking information. Only one key was available (including electronic tag for access to complex) yet this was an apartment sized/ designed for two families. The actual apartment was large as described but basically underground with no natural lighting - the bedroom windows are internal to the lounge/ sitting room and the only window in the sitting room is frosted to an outside covered walkway. The apartment would be best suited as a good value option to a group of young people who just want a bed for the night within walking distance of the Gondola and bars rather than families who might want to spend time in the apartment.

no comment

WATCH OUT FOR PICTURES!! Pictures on the website didn’t match the actual apartment we were put in, which was really ugly, not cosy at all, cold and with squeaky floors. When approaching the staff they were extremely rude, especially the supervisor, I don’t remember her name. She was very rude and unprofessional speaking to us and yelling from a half closed door. She said “if you have a problem you have to deal with booking yourselves”. Shocking and disgraceful!!

Everything

Car parking included. Near and secure.

The fridge was far too small for a family of five.

es muy acogedor

en una habitación no había calefacción

i like the spirit of the chalet/ residence. but the problem was the quality of kitchen ustensil and also the fridge. the internet is TOTALLY unstable and share with all the community !!!

i like the duplex style.

we were 3 families sharing 2 chalets. they are not as modern as shown but are clearly personal lets which means they do feel homely. very warm and had everything we needed. great location for the slopes

we were 3 families sharing 2 chalets. one was lovely but the other was what looked like a brand new basement. it had no hooks, rails, pictures. the radiators had masking tape around them, the bannisters were wobbly which was very dangerous and it was not as seen in these pictures whatsoever