The hotel was clean and comfortable, the staff very helpfull and friendly and they assisted me with all the questions I had. Laundry service was on time as per the times given and I had no issues during my stay.

I was there when they were busy with the final part of the new foodcourt/reception area which looks great but was not fully operational yet. The only restaurant onsite had a very limited a-la-carte menu but also offered buffet, which made up for it.

very safe

room had very small bed

The hotel has nice and spacious rooms, if you are lucky, you will get a room with a pool view, so appealing especially after a long day working or travelling, or you can go chill by the pool and order your drink and/snack and just unwind. it is closer to Aros Aiport, a walking distance when it is not dark. The food was great and the prices are reasonable. I never had their breakfast

I was satisfied with everything

The ambiance and rooms

They upgraded Sweet room to Presidency

Easy check in

The price on booking.com is not the actual price I paid. It was more expensive when I checked in and had to pay an additional amount.

The staff was unfriendly. There was a dead dried cockroach in the bathroom. I had the do not disturb sign on my door, on two occasions staff entered my room without knocking. The bed is extremely hard and the pillows has lost its form/shape, uncomfortable.

The hotel looks stunning, and the help from staff members was really helpful. Their breakfast 😋.

Nothing

comfortable hotel with excellent facilities and staff

Nothing

Nice pool, staff were pleasant, helpful, clean room, large beds

Restaurants seem to be pricey

I liked the ambience, food and nearly all of the facilities.

Internet stability