Great staff. Very helpful. Very good breakfast.

It's a family run hotel, and the staff is just exceptional! They do everything to make your stay really special.

Everything was perfect. Thank you to the hotel staff for going above beyond in providing a personalized expierence.

Nothing

location and friendly staff

The hotel is in a fantastic location. The continental breakfast was very good. Very clean and modern.

Unfortunately, the noise from the room above us up until about 1am was difficult to live with. We finally complained to reception and shortly after that the noise stopped for the night!

clean and spacious room, very good breakfast (fresh pastries baked onsite), friendly staff.

our room view (indoor court), but that didn’t matter too much.

The staff was very friendly and helpfull, they were able to give excellent advice on visits of museums, local transport and visiting a beach in a neighboring city. Next time i would book at the same hotel.

a minor detail; we missed eggs at breakfast, but there was a great choice with the lovely ´pastel de nata`, my favorites

Breakfast was good, the only thing we missed was some hot food, like eggs, sausages. The hotel is very central, modern, very clean, the staff is very helpful. You can reach everything either on foot, or with public transport.

The TVin the room was attached to the wall parallel with the bed, so it was quite difficult and cumbersome to watch TV in the evening. Cleaning of the rooms is from 2pm. to 5 pm, so if you are back to the hotel before 5pm you might find your room uncleaned, and have to wait for the clening to be done.

Loved the location for easy access to a lot of restaurants, cafes and public transport too. Comfy beds and a beautiful view from our room as well.

The room was big and also was the bathroom. The bed was very comfy and clean. The location is great! close to metro, train station or trams. The cathedral is 5 minutes away.

The breakfast was good, but I missed eggs or omelette. I don’t really eat deli meat so I had to eat more pastais ☺️. Maybe the refueling of the breakfast was a bit slowly.

really nice location, very friendly staff,

The staff is amazing, location is great, rooms were quiet (you could hear some walking around in the room above you but that's all). Rooms and hotel were clean, there is a fridge in the room. The hotel responded to our questions beforehand and they accommodated our special requests as well as they could. We would certainly recommend this hotel for a stay in Lisbon. It is by the river so in the morning you have to climb, but in the evening when you are tired you can roll downhill into your bed!

We couldn't get the air-conditioning to work softly and quietly. It was always in turbo-mode (yes we changed the fan speed;)) which caused my partner to catch a cold and a sore neck. Bathroom shower wouldn't stay attached so water was sprayed everywhere. Breakfast was covid-style sit down and be served, and it was the same for five days, but it was ok. These were all minor inconveniences.

Staff

We really annoyed!

A really good hotel. The location is perfect and the staff is the best!

Wonderful and comfortable hotel with very warm, friendly and informative staff. Perfect localization - close to metro, buses, tramways but also to many monuments, restaurants and shops.

Location, every thing new, cosy,

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Madeiros? Forgot his correct name , nicest man I’d come back anytime. Nice view from top window, good walk around , still close to everything in Lisbon.

More towels would help

Greta place to stay! Amazing location, and the staff is amazing, we stayed just when to covid situation basically exploded in all of Europe overnight, but they kept us informed on the developing situation. A very different holiday indeed but thanks to the staff we were not to shaken by the experience Very nice room and the breakfast was great also. Like the taxi service from the airport, a bit expensive but worth it for the convenience

nothing

Staff were great. Very helpful with advice for tourists