Breakfast was good

There was bed bugs but they refunded my.money

None

None

They charged me for parking twice when i was there only one nite. On my visa statement it showed up twice, once with room payment and then again seperate.

Cleaning staff friendly

People fighting outside staff are just watching. IHOP was closed down and the pool was closed. No vending machines. Cot was given with 1 scratchy blanket no pillow. Towels smelt like cigarettes. TV kept cutting in and out :(

Staff friendly Light in room was bright Bathroom had a night light

Everything. Restaurant closed and not operational. Pool was also close. The room was not clean. It was dusty, there was hair in the bath tub, and on floor. Bath tub walls were not clean and still had soap residue from last guest. TV had nothing to watch except news. Located far from downtown so not very convenient to walk. Coffee area was so small only one person at a time and then no lids for the cups. Liked the idea of them having snacks available to purchase at the front however the price is insane. For example Mr noodles sell 3 for $1 at dollarama, or $0.99 at no frill or $2.99 @ shoppers. At the hotel they are selling for $4. That's just one example. We ended up packing up and driving into town to buy snacks. Then out again for dinner because no flyers or local promotion of restaurants were available.

friendly staff, large rooms, walking distance to ViaRail/Amtrak Station

great

no fridge in room

The staff was very nice

Clumps of mold in shower that I was able to remove by scraping off. We were charged for facilities even though they were not open and the reason we booked there was for the IHOP but it was closed for renovations but thatwasnt disclosed before booking until we saw a sign in the morning. My credit card was billed for pops we got but then they charged on room bill also.

nice simple hotel with fair price just next to train station and river. some walk from the falls and the whole circus but I liked that and check the nice brewery near instead of the Casinos.

Price was ok,

location considering we were on the Canadian side of Niagara was poor however the worst was the complete lack of breakfast due to the fact that the in-house IHOP never opened the 2 days we were there.in order to get breakfast we were told to go to the "sister" location several miles down the road where they may accept our voucher. The carpets were disgusting and the pool under "maintenance"