The lobby area was clean and modern

Needs some serious deep cleaning. Even for day to day cleaning I would recommend more over site

All the elevators did not work and they booked us on the fourth floor. We had to carry our big suitcases all the way up ourselves (no help from the people working there). No compensation by the hotel. Service staff was very unfriendly and arrogant and refused to help us. I do not recommend this hotel. They do not care about their guests.

Shuttle service.

The welcome reception staff. Room cleaning except one day

To get to hotel from the airport in their shuttle was torture. It was hot, no windows could be opened. No air conditioning in the shuttle . Outside temperature was 25 Celsius.

Hotel is close to the airport & provides a good shuttle for early morning flights. The staff in the restaurant were delightful.

For myself personally- the bed was too soft. the staff at checkin were unfriendly and abrupt while I was checking in - no greeting, no smile, one word answers,

Newly renovated rooms, and very clean facility. Bonus points for storing our luggage when our room wasn't ready so we could go to the Jay's game.

Close to airport, clean, comfortable

Prices should be lower.

The beds were comfy

The shower was dirty in the corners

Location is great with free airport shuttle service. Rooms are decently sized and complete with amenities. Beds were super comfortable.

There was a bit of smell to the room like a damp cloth or enclosed smell. Staff was not as friendly and deposit charge was a bit of a surprise not disclosed during the booking.

Cleanliness, Parking and Safety

Washroom exhaust doesn’t work. Inform the front desk but still they don’t care to get that fixed Poor customer service

Conveniently connected to the airport via shuttles coming and going every 40mins.

Breakfast was not included in the price of the room. Other hotels in the area within a similar price range offer this service.

close to airport

The price was very good and the hotel looks clean. the room was cleaned and the carpet was decent. it is equipped with a coffee maker, small fridge, comfortable sitting area. they also provided a bath robe for guests. That’s a plus for me. The room was also efficiently decorated with electronic conveniences and nice mirrors for vanity. The bathroom has a nice shower and their provision of all the bathroom necessities aside from shampoo, conditioner, lotion, bath soap, facial soap, they also added bath cap, facial scrub and cotton swabs. They have a shuttle service every half hour. I was not able to use it because it was full on the time slot that I had to go, which means that their accommodations are full because people are enticed with their good prices.

I would suggest that they provide bottled water to their guests.

Airport shuttle was fine. Beds and pillows very comfortable. Air layover, so onky there for a short time

We were charged double the price when we checked in . No prior info es this. The clerk said the money would be refunded when we checked out. It took several days for the money to be refunded . I would have appreciated advance info on this before booking …..I would have chosen another hotel

shuttle, service nice quality bedding ( except mattress)

Bed was too soft

Free airport shuttle

Credit card deposit

it’s comfortable

n/a

Never had the opportunity for breakfast

Waiting at the airport because they’re shuttle service and was having problems.Never getting to my room after 2 am