Great greeting from front desk Nice location

Bathroom and shower was dated and stained

Location is perfect, situated just across Windsor Riverfront. Our room have big window with spectacular river view and Detroit skyline. Front desk staff was great and helpful. I asked to change to higher floor to have a better Riverview. They were very helpful; accommodated my request and answered all our questions. Room is bright and clean, but the air conditioner unit is kind of noisy especially when they kicks on in the night.

Have to pay for parking

The breakfast is excellent. The location is perfect.

Parking is difficult.

The breakfast was fantastic. We had never seen a pancake maker before. The location was convenient. The rooms weren't huge but were clean and good for a couple nights stay. The pool was nice and warm.

The pool water was unexpectedly cloudy and the bathrooms could have been a little closer to the pool area.

Nice room

Tried to check in early by 1 hour. However, the room wasn't available even though others were checking in. Seems like using booking.com you do not get same service as people who book directly.

clean

It was very close to our event at Ceasars Windsor. We felt very secure as we had to swipe our keycard to get in Lobby after hours and on the elevator in order to get off on our floor. Very clean, loved the view of the river and Detroit skyline. Also like that there were good toiletries.

Had to pay for parking, lobby area very small and got crowded easily.

The breakfast and staff were great.

Pool wasn't heated like it said and bed was too soft.

location and breakfast

hallways could have used further cleaning

location was overlooking the river and very close to the border with Detroit

huge speed bump by entrance seems excessive. Also lack of parking which means parking in parking garage across the street

the riverfront, early check in, reasonable breakfast option

dirty pool, busy hotel

convenient

not very clean

Clean, friendly staff, close to the water

Limited on site parking

parking is super limited, sometimes there are spots and other times it’s difficult to find one

Great views Terrific local Italian restaurant behind hotel.

Parking fee

Everything. Your new trainee Jasmine was very nice, always had a smile professional. All the staff we're great. Lovely buffet, beautiful view of the water from our room. Snacks on hand to purchase. It was a wonderful experience

There were no complaints

Noise issues until 1AM not addressed until repeated calls to front desk

First of all staff was very nice. Breakfast was quite good.And they kept the breakfast area very clean and tidy. Room was simple but it was clean and quiet. It's not a fancy hotel but it has everything we need for a simple night stay.