prima kamer en goede locatie, kamer aan achterkant fijn rustig, goede bedden. grappig zwembad met rots etc middenin hotel 🤣 en supervriendelijk personeel

beetje groot, dus kan druk en rumoerig zijn maar dat was het nu niet

I love the service and the room was incredible the view from my little balcony was awesome I felt like I was staying somewhere out of canada

It was a little much for one bed, room but it was a busy weekend so I understand

the staff were extremely helpful and took care of us.

Great hotel with great food options. The restaurant is great Atrium is great too.

Would be nice if the pool area was open later, at least for adults.

Close to the mall and convenient parking, super friendly and helpful staff! Room was clean and spaceous.

The room was lovely, the courtyard very pretty to look at, and the service was excellent in every role. I didn't eat in their Italian dinner restaurant, but the food in the courtyard was basic if a bit overpriced.

There were lots of screaming children pretty constantly in the pool area. On my last night I went down with my daughter for some hot tub time between 9:30 and 10 pm (they close at 10) and it was still very noisy, kids splashing us in the pool etc. I'd suggest having some dedicated adult only hours. Also at the time I booked the room I chose was the best price option that was offered on Booking.com but it was well over my budget. During my stay I received an offer from the hotel for $60 less per night for a future visit so perhaps that's a better way to book.

Location was excellent for our needs. Staff was very helpful and pleasant. There is a Tims and other restaurants really close by. The restaurant attached to the hotel, Italian Table, was amazing.

Breakfast in the hotel restaurant wasn't great. We had pancakes and they were pre- cooked so the edges were dry and hard but the server was super nice and friendly. Bathrooms are a bit tiny considering the rooms are so big, but not a major concern.

Booked online after midnight long night of driving told me I couldn’t check in after I booked and paid online. The person at the customer service desk said I couldn’t check in because it was after midnight. My reservation was clearly stated February 19-20 as it was the 19th after midnight that I booked it. The person at the customer service desk was rude and wouldn’t let me check in after I booked and paid on line. I travel alot and use booking.com all the time. Worst service I have received. I want a Refund!!! Very bad service and business practices!!! Disgusting actually I had to drive around at 1:00am to find another hotel. Stayed at the Coast Hotel checked me in and helped me a lot. They felt very bad for me and the terrible service I received and the fact I am wandering around Lethbridge trying to get a room. Became a safety issue as well. I was literally in tears and the roads where really bad at 1:00/2:00am!!! Disgusting!!!