Beautiful Room. Exceptional service. Gym was amazing.

Beautifully decorated and all the on site restaurants were amazing

The staff and concierge vehicle driver were amazing.

The sustainability of it all was wonderful, the room was very comfortable and had everything we needed.

I didn’t love the locked staircases (I am someone who prefers using the stairs rather than an elevator and the staircase is strictly for emergency use only as you can’t get back onto your floor even with the fob key). I also had family staying on another floor and it was difficult to visit them in their room but I understand why those restrictions are implemented, just quite inconvenient.

The lounge off of the reception area was very comfortable and well appointed. The use of wood and other natural materials.

The roof top pool area was small and the pool water was cloudy with grit from missing pool tiles littering the bottom. The glass shower wall allowed the bathroom light to shine into the bedroom during sleep. The light switches have single area options but didn’t work as such. When I asked the staff questions about amenities they had to ask someone else or check with someone else.

Turn down service

The bed and pillows were nice, as well as the shower flow. Having a balcony was a bonus. Also, I need to mention staff attentiveness which were ready to help and assist.

The hallways were not very clean, the carpet looking tired and dirty.

greenery