The club level rooms (suites) have access to the club lounge and concierge. The club has an incredible breakfast buffet, and a few other meals and buffets throughout the day. The food was excellent and well worth it.

Great location in Blackcomb Village, beautifully decorated for the holidays- it felt like a winter wonderland! The staff couldn’t have been better, esp the sweet girl doing the bar service at the pool all by herself on Thursday night. The Gold Lounge was lovely.

My one and only complaint is about the car service and how the process is organized. Upon checkout, we asked about getting a ride to the coach pickup/ drop off area, which was a short drive or walk, but there was quite a bit of snow on the ground and we had large bags. We were told it was first-come, first-served, and to come back in ten min. Ten min later I returned and there was a different person at the valet desk who told us there were no cars available and we would be better off getting the shuttle, since we had a bus to catch. We hopped on the shuttle, and when we got to the first stop we were told we should get off there and walk the rest of the way, or we might not make our bus back to the city. So we did, and ended up dragging our bags up and down some stairs. In the end we made the bus, but it was an annoying and stressful end to a great stay, and a better system for the cars might be worth considering.

The receptionist Lian managed to check us in really early which made our day more relaxing.

Our lunch at the Mallard lounge was ok, the beef was cooked medium so a bit tough to eat.

Pool and Hot Tub, Sauna facilities excellent. Vita Spa experience was super. Room facilities were exceptional. Breakfast at Wildflower was amazing.

Conforto, tranquilidade e atendimento.

Preço do estacionamento

good location

The equipment is old, the room is too dark, and there are no lights for reading. Even room service can't be provided。When I checked in, the mini bar was short of two spaces. I told the front desk that I couldn’t be charged because I didn’t use any drinks from the mini bar. When I received the bill, I was charged more than $40 for the mini bar.

The property is extremely well located and has impressive decor and facilities. The staff were extremely helpful and made our engagement all the more special, including a card under the door from those at the front desk (including Isabella who checked us in and was super lovely!) and a complimentary room upgrade.

Nothing!

Excellent hotel, , great location and very comfortable stay

Drainage in shower was very slow. There was hair in our room service breakfast order