Sehr sauber, unkompliziert und gut erreichbar dank Shuttlebus.

Fernseh funktionierte nicht

IT IS CLEAN.

Front customer service needs alot of improvement. breakfast service not organized at all.

Late night food and location

Airport shuttle bus too full both directions, had to wait too long for proximity of hotel. Adds unnecessary travel time.

Location and room size

Nothing in Particular

Everything was clean and beds were comfortable. The staff was great

Nothing

Pres de l’aeroport, possibilité de laisser la voiture pour un frais, navette incluse, personnel courtois et aimable!

Les chambres meritent un peu d’amour sinon tout etait parfait pour notre type de sejour in/out!

スタッフがとてもフレンドリーで親切。

エアコンがうるさ過ぎて２時間しか寝れなかった。エアコンのスイッチをオフにしても送風は止まらず、ものすごい騒音でした。

The location of the facility. It was conveniently located to go anywhere.

The fact that I have to pay for parking.

This is the second time we have stayed at this hotel and the location is perfect. Beds are comfy and overall aesthetic is nice. We also love that the Keg is right next door!

I don’t like that an additional fee is required for parking.

Room was comfortable

I received multiple charges I don’t understand why

Clean and close to airport

Staff were not helpful, preoccupied and really not bothered about the guests

The wifi connection was very slow unless you purchase an upgrade package. TV was not working. I received a Service not Available when trying to watch live tv. There was no hand soap in the bathroom. Had to pay for parking. Complained about the paid parking at check in and was informed from the staff that if I had any issues to contact booking.com as that is how I booked my room. Issues with the exiting parking lot gate after check-out. Gate would not open.

Proximité de l’aéroport et qualité des installations.

Le personnel. J’ai oublié mon fer plat USB dans la chambre le matin et quand j’ai appelé la réception le soir ils m’ont dit qu’ils ne pouvaient rien faire d’appeler le service de ménage le lendemain ce que j’ai fait de nombreuses fois en laissant des messages mais je n’ai jamais eu de retour. C’est un fer de 400$ que quelqu’un a mis dans ses poches et personne à cet hôtel ne s’en soucie!!

Clean Friendly convenient location

general abiance

called for wake up call so we could make plane on shuttle.we did not receive the call.when we apprised the desk of the stiuation and barely met the shuttle they applogised ass said some one from management would get in touch with us .no one did we were very disapointed with the overal handingh of this situation and will defiately prepay for a room infuture at any hotel . sincerly, John Vine

Location

Not enough tea/coffee

Close to the airport and restaurants for a pre trip stay

Pay parking even though we were parking at the park and fly. You have to pay just to check in? What?!!!

We were stuck in Toronto due to weather… this hotel is clean, comfortable, and the staff were excellent. Very friendly and helpful.

Près de l’aéroport.

Ambiance de centre d’achat

I have always loved this Location and now that it’s a doubletree even better

Next to the Airport. Confortable beds.

I saw 2 cocroaches in the bathroom. In the bathtube there were somebody's hair. The breakfast was with very limited choice

Diseño, espacio, limpieza y atención del personal

Todo estaba bien

Emplacement. Chambres correctes. Lits confortables

L’ambiance au restaurant

Staff were incredibly. The walk in shower was excellent.

Room was close to the elevator equipment so even if someone was going to a different floor I could hear the equipment.

Sim

Não ter serviço de quarto 24hs

The facility looked a bit dingy. Rusting appliances, dust everywhere as if they rarely clean.

cleaning staff and restaurant staff

front desk staff absolutely terrible and rude no customer service at all

staff at the restaurant were really nice

all the rest

Vicinanza all’aeroporto e navetta (non consigliato se si vuole visitare il centro un po’ lontano) Struttura pulita

Nulla da segnalare

Its very clean and near the airport

Nothing