Nothing

Th room was not sound-proof and a bit dirty: we found a pill 💊 under the bathroom door. As the neighborhood was not extremely friendly we didn't feel safe and we asked to change move from ground to first floor. Unfortunately, they said we had to stay in that room as everything was full (I doubt that). The guy who welcomed us for the check-out was very friendly and kind though

The staff were friendly and it was close to a tram station. The bed was cosy too!

The cleaning could have been more thorough and the room right at the front was a little disconcerting. Heavier curtains would help alleviate this.

is not the best location within the city centre, but acceptable

no wifi working in the room, not to clean enough to feel safe. some bugs flying around in-out the room

Nothing

The property is run down, dirty and in serious need of renovations and repair. The photos advertising the hotel are totally misleading and are no way a true reflection of the hotel. We were booked in for 3 nights and stayed 1 night. After viewing the property We did not want to stay but we arrived late and had no other accommodation booked. I am still waiting on the refund from the hotel, despite several calls to the hotel and emails to booking.com

property location is in poor area, the property was under renovation,

the room didn’t have a hanger in the room, the room didn’t clean every day , no room service.

staff, reception and workers

Run down place. The internet did not work properly. The doors walls look dirty. The toilet did not flush. It was temporarily fixed. Was told the commode needs to be changed. When I asked for a change if room I was told, every room was booked. So i booked another hotel and decided to checkout. When I went to the reception I was told I could move to another room. This after i had booked another hotel. The manager/ owner never apologized . They even charged for the night even though i checked out at 5 and it was entirely the hotels fault.

the front desk staff were the highlight. they were helpful, kind and professional

the room I was first assigned to was very small and had a bed that was smaller than what I was offered on Booking.com

Very poor property

They were amazing total nice n understanding n are great at accommodation amazing thanks royal oakl

Convenient location, reasonibly comfortable

I found my room had an odd, moldy smell.

The sfaff was great at the hotel

Location

The staff was very pleasant and accommodating. Hotel is located close to all downtown attractions and offers good value for money.

11 am check-out.