Most of the staff were very courteous and helpful. Location was great. Bed was comfortable.

The room was fine.

Toilet did not flush. There was not a restaurant to acquire food at late arrival. Requesting $200 deposit that was not in the booking.

Comfort

Mold in shower grout.

good hot breakfast, friendly staff, clean comfortable room

pool could have been cleaner ie stairs look like they needed to be scrubbed and long dark hair floating in pool

Good breakfast and good location.

Too much chlorine smell from the pool.

it is clean and location is suitable. The breakfast is simple , basic but we are made to pay CAD 14 per head per day when we book through booking.com. After checking, was told breakfast is complimentary by the hotel. Thus we are very disappointed that booking.com has charged us extra of CAD 56 for a very very basic simple breakfast

the breakfast is very basic and simple. no boiling pot in the room

A$200 deposit did not mentioned on booking and I dont have it

Spacious rooms and indoor pool

AC was not working properly and breakfast didn't have enough options.

Very clean, staff very friendly.

check in was at 3, would prefer 2.

location and value for money

n/a

Staff

Other facilities

The pool was perfect for the Kids, we liked the breakfast, and the rooms were clean

I did not like that we did not have a room beside each other as my son was having his 16th Birthday and I had to run up and down and the elevators were Aweful...The Elevators were slow...I feel like the renovated upper levels but not the lower level