We love the spectacular view overlooking St. Lawrence River, the heated indoor pool,the hot tub, & the friendly front desk staff with free apples on check iin.

excellent dinner! view of the river

did not get the room with a balcony that was requested and confirmed. very disappointed!

Location, meal.

Bathroom fan starts in middle of night when you turn on light, waking everybody. Clogged sink. Noisy AC and fridge.

Very spacious rooms. Quietness, view.

Although we were guests of the hotel, we couldn't have dinner at the restaurant because many tables had "reservations", but the restaurant was empty. They should apply first come first served.

the pool and restaurant was great.

the grout in the bathroom was dirty and mouldy in hard to reach places. there were also some hairs from previous clients found on the shower tiles.

it was spotless and was very classy. the view from the room was jaw dropping.

the pool had limited operating hours but still a great poool

Air conditioning did not work in our room Kept blowing the breaker

Beautiful location on the St. Lawrence River. Nice view of the river from the bar patio. Rooms where clean.

No breakfast included for this stay. In fact, an expensive buffet breakfast if you wanted to pay for it. The property is very large and is spread out over a large area, so it didn't feel like you got any sense of identity from the hotel.

overpriced

good location nice lounge and patio

reservations were required for both the restaurant and the lounge so if arriving late in the day it posed a problem for the price of the stay the towels were terrible and it would have been nice to have chairs on the patio balconies

Location was great

Did not like the fact that there was no view

bathroom too small

The front desk area was pretty. The view from the restaurant.

If you dont speak french, definitely dont stay here. The rudness of all the staff once they realized we didnt speak French was terrible. They were rude, ignored our calls, wouldn't help my kids with wifi etc. The absolute worst customer service i have ever experienced. We waited over 30 minutes in the restaurant after our reservation at 730, to be served, and this was only because my husband said something. They would walk by our table and completely ignore us, go talk and socialize with other tables, and no the restaurant was not busy. Our rooms were 2 hours late being cleaned. Rooms were mediocre at best. I would stay far far away from this place, unless of course you speak french.

The views and terrace are stunning. Family friendly but also perks for adults. The pool and hot tub were so nice! Even had floaties and pool toys for the kids.

nothing

Yapping dogs in adjacent rooms and no shear curtains on ground floor rooms.

The room was set back from the road and quiet. It was well appointed and clean. The beds were comfortable and the water was hot.

I would have preferred a room with a view of the river. The parking in front of the lobby was somewhat a challenge with ongoing traffic

the view and size of room.

very noisy, a party hotel, no soundproofing, LOTS of noise above us. room smelled like smokers had been living there. pillows were so light and soft your head sunk right through them. Both had trouble getting comfortable and woke up with very stiff necks,