el personal, las instalaciones, la ubicación

Todo el personal super amable en la recepcion una Srita. Americana que hizo todo lo posible porque le entendiera bien los servicios del hotel ademas de donde podria comer, la habitacion bastante bien por lo que me parece que la relacion calidad precio fue muy buena

Considerando el precio y que esta junto a la plaza citadel no encuentro problemas por lo que sin duda podria buscar alojamiento nuevamente, quiza para algunas personas pueda estar algo lejor del centro, para mi estuvo todo bien.

De ligging een goede uitval basis maar wel even rekening houden met het LA verkeer.

Weinig trolly’s voor bagage

la ubicacion cerca del citadel el desayuno tipo biffet es fuera de serie. el servicio de restaurante y bar es muy bueno, el personal muy amable y atento.

todo bien

Localização é muito boa

O preço é muito alto pelo padrão do hotel.

Nice and clean

Thin walls.

Las instalaciones son bonitas, las habitaciones limpias y cómodas.

Lo único es que no hay personas que te ayuden con el equipaje, aunque no afectó ya que puedes tomar los carritos y llevar tus cosas.

Location and ambience.

Mis quote on website regarding king room with extras. I didn’t get anything extra. Also I called the property twice in the days prior to arriving to ask what the deposit is or incidental charge. Both conversations with the reservation operators at the commerce property they both send no deposit is needed. I arrived there and the girl at front desk asks for $320.00! What? I say I will go deposit some money I’ll be right back and she calls me back and says it’s ok just give us $150.00. So, end of the day is it zero, $150 or $320? So confusing

I’ve stayed at this location before and it’s a good location for what I need. It’s close enough to downtown that it’s super convenient and the staff are all wonderful.

The only thing I didn’t like was that our room was next to the elevator which was really loud. I’m not sure if it’s usually that loud or if the fact that it had to be operated manually this past weekend made it louder than usual. My friend and I didn’t sleep very well unfortunately this time. The other time I’ve been to this location I had no issues.

The location and staff were great. The room was clean and comfortable

The elevator broke down. In the past, breakfast was included, and now you had to pay😒

its very accessible to the shopping outlet

none

hotel is ok only good location

nothing in the room , no kettle no amenities, . no mini bar , they want charge for water

convenient to the location of where we needed to be . easy freeway access

elevator had a few issues

clean

They gave away my room and were SO RUDE about it. I wanted to cry. I booked a non smoking double double and they gave me a single king on a smoking floor and I couldn’t breathe all night.

safe

paying for parking

room without a refrigerator