Location was key , and Starbucks on site.

Nothing

location, comfortable beds

wait time to check in at front desk

It was close to our event!

There is no on-site parking you had to park in a parking deck that was leased by the Hotel . You had to tell the front desk each time you left and returned.

Comfortable bed.

We were not informed of no maid service without asking. Internet was unsecured.⁷

The bar the staff

No slippers :/

location

4th floor hallway was dirty with floor and wall stains

location

na

Confidently located

Just received a parking violation ticket when I gave the front desk my license plate number.

the staff was extremely friendly! very close to things downtown.

nothing

Rooms were great. Every staff member we interacted with was helpful and friendly. The location is perfect for a night out in Knoxville.

My only dislike is it was a short stay. We will be back. 😀

it was graduation weekend for the University of Tennessee, and they decorated the lobby for the occasion. Added to our celebration!

Convenient

Everything

it’s proximity to downtown

Inside the hotel lobby and all the hallways and also the elevators it was EXTREMELY HOT. They couldn’t have been using their AC. It was so uncomfortable. It also took forever for the room to cool down I assume because the entire building was hot.

Awesome

Nothing

If you book a 3 night stay and decide to leave early, you still have to pay for all 3 nights. Marriott is a more flexible company. Going back to Marriott, for sure.

Hotel was beautiful and location was excellent!

Had no choice but to use valet, and cost to park.

the staff is amazing!!!

none

The location was very good, abt a 5 min walk from main retail/restaurant/entertainment area. Bed and pillows very comfortable. Reasonably quiet, at least on upper floors. Good quality casual restaurant and bar onsite that served full breakfast (not included). Also had a coffee shop and patio area. Staff friendly and helpful. Valet parking quick and convenient. Room rates were some of the more reasonable in the area. Overall nice experience and would stay again.

Rooms were of typical size and setup but were showing their age. Bathroom seemed cramped, and trash cans provided were tiny. Getting to the Vols arena/stadium is a bit of a hike, and uber/lyft not always easy to get.