Been here a few times, perfect location for my needs. Efficient and helpful front desk and lost and found staff. They arranged to ship some clothes we left in our room. Pool service guy nice and friendly. The waitress at the restaurant was amazing, respectful, quick.

The hostess guy at the restaurant acts like he does not want to be there, zero welcoming. We had our breakfast included in our reservation and when I asked him, it was I asked him, he had no idea about the hotel policies. Related to this as well, the guy at the front desk also had no idea the hotel policy about reservations with breakfast included, I was actually charged for this and had to stand my ground and had them issue a refund right on the spot at check out. The room bathroom is starting to show its age, towel holder starting to detach from the wall, tub has areas peeled off.

Location and ease of check in and out

Inventory in the bar and staffing in the restaurant

Outlets not working. Safe broken . No housekeeping . Had to ask for towels. Price way too high for what it was. It was more like a motel 8 than a Hilton. Very disappointed

Great location to visit University of Florida. Lots of shops around.

Bathroom wasn’t as cleaned as expected

Location to university. Size of room

Our room was not cleaned. The jacuzzi was broken. No towels by the pool.

It was a pleasant experience, can't go wrong with all Hilton Hotels.

The toilet clogged for no apparent reason.

Great location and clean.

N/A

well kept and attractive