I liked the king-size bed which was comfortable and the room they gave me was relatively quiet for where it was located. The staff was friendly and willing to help with any questions I had.

The room had an unpleasant odor and the decor felt outdated which was less comfortable for me. They selected a room that was just opposite the vending machines and elevators so it was louder than I would have preferred.

Quick, easy, comfortable. Nice location

The room was adorable with garden view and lil patio with chairs and table I ate breakfast one morning outside layed in the grass right outside my room and read a book.. garden view I a must h h Ave for me now.

Having to pick up my foood.. still practicing Covid procedures so room service is limited …

My king deluxe room had a beautiful garden view and a darling open patio with seating for two

A lil bb more knowledge of the ammentities upon check in…

Room location, room size and comfort. I also like and appreciate the fitness room and available equiment

This is our fifth stay at Hilton Oakland Airport. It’s close to the airport and has a reliable shuttle service. There is a nice bar/restaurant that serves good food in a comfortable environment. The rooms are clean and in our experience, quiet. The hotel and food service staff are extremely kind and helpful.

N/A

spacious grounds, clean comfortable room, right next to Oakland airport, very convenient, nice staff

nothing

perfect location. great food at the bar - staff wonderful.

Room service is not easy to get, especially cleaning materials ,otherwise the staff are friendly and helpful

Location, safety

Nothing

The manager was racist rude and condescending I contacted lives matter and the NAACP I also reached out to a civil rights attorney..... Before they act we're going to bring seven on your side up there and have them do an investigation..... And also I'll be contacting my contacts at kblx stand KTVU

Only the location to the airport for 1 overnight stay is the convenience of this old, uncomfortable, run down Hilton.

The manager who checked us in, "Mitch Garcia" was flat and unfriendly. He did not seem to care that we were dropping over $200 to stay in his hotel for 10 hours before our morning flight. Check in is not a nice experience, although fast. The Hotel itself is run down and old for a Hilton. Pictures are not what they seem. We got a room with a king bed, a desk, and one old sloppy chair in the corner. There was no couch and there was no table to eat at. The TV was obviously a 10 year old flat screen. The vending machines were no where to be found and there is no safe places to walk to for dinning. The location is close to the airport but outside of the hotel complex, it is a zombie-like apocalyptic society. One block away from the Hilton there's a huge street dedicated to skid row, piles upon piles of RVs in line together with tents out that look like they have been there for over 30 years, we're housing homeless people. Not safe to walk around at night at all. Outside our window was 12 AC turbines roaring all night and day for a building not connected to the Hotel. Heard through the closed windows, you could not sleep well. The hallways and elevators all smelled horribly toxic from the cleaning agents being used. Finally, the shuttle service. Their drivers drive crazy fast and hectic! Also you are treated like you don't matter as a paying customer to the hotel, because we requested shuttle service and when the shuttle pulled up, we were ushered to the side curb and told to stand back as we had to watch the Royalties, a.ka. flight crews, get VIP shuttle service from the lobby doors to the shuttle. The driver told us to wait and he would be back. WTF?! There was only 4 flight crew employees on a shuttle bus that holds 18 passengers! This we did not understand and it was not respectful of our stay at this crappy, run down, Oakland Airport Hilton.

Access to/from airport. Restaurant and bar onsite. Overall staff was pleasant and helpful.

Room was old. Bathtub was cilhipped

It's a very welcoming atmosphere. We were thrilled that our dog could stay with us and there were lots of places for him to exercise. The location was perfect, so near to the Oakland Airport. The room was nice, not outstanding but very nice.

The parking situation is extremely vague--we payed for parking but getting in and out required talking to the attendant (who was very nice) But everything worked out.

the beds were great and very comfortable. location was close to Oakland Airport

needs some serious renovations. not a good value for the cost of the hotel vs condition/appearance. stuck in 1979.

Airport shuttle.comfortable room.

No free breakfast and limited hours at on site restaurant. Nothing special for the price.

good

the room smell like someone smoking before we checked in

Excellent

Room bathroom needs been remodel

Friendly, courteous staff. Room quiet, clean, very comfortable. Free breakfast, and airport shuttle. We've stayed at almost every other place in the area and this, though slightly higher priced was well worth it. We will defiantly stay there when we fly out of Oakland.

Restaurant could be a bit better staffed, but food was good.