Great Location and the convenient trolley

It was clean and the staff was very friendly

There was nothing I didn’t like

The check in was wonderful and she was so friendly

The property is in a prime location for exploring historic Ybor City on foot and is less than 2 miles from Port Tampa. The breakfast was great, the bed comfortable, and the showers extraordinary.

While this is a great security measure and helped us feel safe, it was a hassle to use the key card to activate the elevator each time and we never found the stairs.

Location, cleanliness and staff very helpful and polite

N/A

Staff is amazing and so helpful, property is very clean

clean, spacious room, good breakfast, has everything you need

parking costs $ 25, on the day of booking they called from and said that the reservation did not go through and they canceled the reservation, tied another card, saw confirmation on the site, but upon check-in they said that the reservation was canceled, but since there are free rooms, we were settled. It's a strange situation because the cancellation of the reservation did not come to me.

nice location, great breakfast, friendly staff

parking should have been included

1). The breakfast was terrible. The only two items that did not taste old were the banana and the oatmeal. 2). If customers place the do not disturb sign on the door, they do not want to be asked if they would like their rooms cleaned. Housekeepers should refrain from knocking on the door. Housekeepers may be paid according to the number of rooms they tend. I don't know, but housekeepers should follow instructions. 3). You had some guy attempting to sell hotel stays during breakfast. After I passed on the awful food, he approached me and asked about my stay After I explained the food conditions, he attempted to sell hotel stays to me—absolutely not the right time.

Breakfast was ok and the location was convenient

The staff was rude and the room we had felt like a trolley was in are bed with us

Staff was extremely friendly and helpful. Location is perfect. Historic center is just several steps. There's historic tram stop near, and you can go to Downtown with it for free.

Breakfast was a little bit poor. There was only apples and oranges as a fruits. No cheese or some ham. Carpet in the room was a little bit dirty and needs cleaning or replacement.

The size of the room was larger than expected and staff was very friendly. The location was perfect to be able to walk to restaurants and bars.

na

Free shuttle service to/from cruise terminal and many tourist site & restaurants was a big plus

Elevators took FOREVER. Ended up taking the stairs

location was perfect to enjoy the restaurants and nightlife of Ybor.

$18/day for guests to park their car in the hotel garage. Also I did not see any hotel security checking the parking area or the floors.