Spacious and clean room. Front desk, valet parking and breakfast staff are very friendly and helpful. We didn’t visit the happy hour because our short stay. Breakfast was included and next level! Really a 10+ and the best we had have in the USA so far. Beautiful river view and next to Old Town. Awesome stay!

Maybe a little bit too warm in our room. AC didn’t work well.

I liked the location, it was very convenient to the office building where I was having working sessions with other colleagues. I was able to walk to and from the office, thus, reducing my carbon footprint and saving on parking fees. The made-to-order omelets are a must have to start the day off a day of long sessions and meetings.

The beds need to be replaced, they were way to soft and are definitely in need of an upgrade. Also, the rooms need maintenance, the toilet kept running all the time, plus the sink in the bathroom had a leak around the faucet.

Location, view of the River from the room, valet parking, large, clean and comfortable room, laundry on site, glass elevators, free happy hour and great breakfast included. What’s not to like?!

Loved it all.

Location location location! Perfect spot! We loved the breakfast and the staff were always very helpful and friendly!

The beds were uncomfortable and in need of updating. It was not the cleanest, there were hairs in our bathtub and the carpet was black in the white areas around the beds. Also very noisy in the hard of hearing rooms; you can hear all of the traffic noise kept my kid up.

Everything was so close by & not to mention all the amazing amenities

Asked housekeeping to change sheets for an extra night but sheets were not changed.

The location is great for going to an NBA game at the Golden 1 Center. We enjoyed the pool and free snacks and drinks at 5pm. The mini shop is great for quickly buying snacks and groceries.

We had a very noisy room because our room faced the highway and the windows didn't block the noise which made it difficult to sleep. Valet parking was expensive.

I liked that the hotel was really clean, considering how busy it is and how many people come through. I liked the breakfast, they had a lot of options, I also liked that they had a little store for snacks and a restaurant.

When we walked into the lobby, it wasnt the welcoming we were expecting. It was very loud, apparently they had a private event going on,so the music was blasting, there was people everywhere, it was very chaotic. So much that my 3yr old started freaking out because it was very overwhelming. The staff was not friendly at all, we did not encounter 1 friendly staff member the entire time of our stay. Starting when we check in, the women who was checking us in kept rolling her eyes, giving short answers. She had to call the manager over because even though I had booked months in advance, they didnt have our room available. They manager wasnt friendly either, straight face the whole time, didnt apologize for the inconvenience. Offered to move us to a different hotel even though the we had all our luggage on a cart with us and the valet had already taken our car. Then offered us a smaller room, which we ended up taking because it was already late, we were tired from the drive, we were hungry, we just wanted to get into a room. After finally getting to a room we went downstairs to get food, the girl who was taking our order wasnt friendly, she looked tired and over it, it was uncomfortable, like we were the ones being an inconvenience. If you do book here, know that it's a busy and crowded hotel. Honestly, we probably won't be staying here again.

I liked the room except the carpets. They were dirty with juice/wine stains and black stains. Overall the staff were helpful in the food area , front desk and valet parking.

the carpets in the room were dirty. they need to shampoo them