Rooms were very spacious and clean, restaurant was good. Very convenient location in Tempe. Surprisingly quiet, as it is next to the freeway. Beds were very comfortable. Staff were very nice and helpful.

The water in the shower smelled a little odd, though I'm not sure if that was the hotel or if it was Phoenix. The pillows weren't the best.

The staff was friend, breakfast was great and the location was central to everything during my visit. The hotel is clean and the landscape is amazing.

One entrance and exit into the breakfast area. It’s was crowded next to the omelette station.

I like the size of the rooms, the breakfast, the bar area and the outdoor lounge area. The housekeepers, the bartenders, and the breakfast workers are fantastic. The desk people could be better.

The sidewalks, halls, stairways, and elevators are in poor condition and dirty. It’s a long walk with luggage to some rooms, and the elevators aren’t reliable. I was disappointed by the desk personnel, who seem to struggle with more than one person at a time, even if two people are working.

Location & $

Paying $10 a day for parking in a lot that was huge and 90% empty was ridiculous Housekeeping was only available by request and still didn’t arrive

The beds were very comfortable.

The reception who checked us In and checked us out was so rude. Each time we had any interaction with her she was so awful. The ac in our room hardly worked. My shower was clogged and over flowed. There was hair on our lamp shade. We were told breakfast ran til 10 but it ended at 9. Over all not a good stay. The service definitely needs improvements.

I didn't know I had to pay for parking. 10.00 a night which is crazy. I wasn't even informed about this until check or time and I wasn't told but my daughter. I've never heard of a hotel charging for parking ever.The cleaning service knocked on the door at 9:20am the door was locked because we were getting dressed she tried opening the door even after saying to wait a minute since we all weren't dressed fully. Once I opened it and said we have till 11am to check out she laughed and said she'll be back at 11am as if she didn't try coming into the room without permission.

Breakfast was the best I’ve had in a loooong time

The architecture where I had to go outside from the main lobby to get to my room

Room is spacious and staff is friendly

There seemed to be a lack of cleaning staff. There were piles of trash throughout the corridors. My room never got made and I noticed several rooms near me, who’s windows were left open, also had messy rooms.