The pool was awesome.

Cable tv wasn’t working (90% of the channels), the spa bath wasn’t what I had in mind as the jets had hardly any pressure and just the overall condition of the room considering the price eg all the scuffs and chips on the unit underneath the bar fridge, cracks in baseboards and drywall.

Pools were nice

No tv,

The bathroom could have been cleaner ( hairs everywhere) the pool could also have been cleaner (around the pool was all scummy and dirty) TVs weren’t working when we were there either. Not anyones fault but still kinda sucked.

the lobby is nice the cool face towels at the pool were nice.

the rooms are dated especially the bathrooms, the bed was not that comfortable and a bit noisy. the pool closes advertises open for swimming for kids until 9 but closes for cleaning at 8:30-9:00 which is just a ridiculous time to close - so my kids couldn’t swim. the pool could use some maintenance .

room was nice and big. pool was so nice and relaxing. loved the outdoor pool.

I liked using the pool and the spa service was great.

We waited over an hour to get checked in to our room. Check in is at 4. We didn’t get our room till 549pm . When we finally got to our room went to use the washroom there was no toilet paper went back down to the staff desk no staff could be found. We called down over 4 times still no answer at the staff desk. We were not given the complementary robes to use during or stay till the second day. House keeping didn’t come to our room until the third day. I had to clean out the jet tub it was not cleaned properly. For the price we paid for four days , I expected better service.

very tired and in need of updating rooms was not cleaned in two days housekeeping staff were rude

I like the pool.

Late check in, had to wait for half an hour. Room was not great for the price you pay as it needs a serious renovations. Carpet was dirty, there was a chipped on the tiles and dated furnitures.

The jet tub in the room was good

The entire hotel needs maitenance done. The coffee maker was so dirty and gross we would not wven use it. Pool is so crowded you can hardly move. Shouldnt even be allowed to charge half the price they do!

The water and the polite staff

How expensive it was to stay there, the bathrooms in the spa were absolutely revolting, the beds were extremely uncomfortable and were hard to even get comfortable.

The hotel is in a great spot in the centre of MooseJaw and the heated indoor/outdoor mineral pool was a a good facility to have access to as much as we liked. Access to parking was good (although a heads up of where/how to park in advance of our arrival would have been useful). The robes we got to walk to/from the pool were of good quality.

The room decor was fairly tired and dated. Given the price we paid in relation to the alternatives available in the town, we expected the rooms to be in a better condition. Likewise we had to ask for robes as they were not available and we weren't aware before arriving that slippers/ footwear to walk to the pool wouldn't be provided. Had we known in advance we could have taken them. The pool area is also looking fairy tired and in need of some TLC. There are missing tiles and plenty of rust visible which detracts from any feeling that this is a 'luxe' option. Snow clearing in the car park would have also been useful given that we had cases to wheel across. We found our room fairly noisy, but that may have just been bad luck.

Pool

reception was booking to us rooms in 2 different floor till we make issue with them then they put us away but in the same floor, also the bar tender in the coffe shop next to pool is having the worst personality i ever saw in any hotel

Very confusing as our room was across the street.

Around the pool there were no lounge chairs and it was chilly.

The spa and whirlpool tub was nice.

The room was plain and decor could use some better staging for the price of the room.

Pool was great. Love the fact it opens at 7am and doesn't close until 11pm.

Room was a smidge tired and could be freshened up.